Store Manager

About the role

The Tile Shop is seeking a Store Manager with a people and sales-driven leadership spirit. You will lead by example to build, develop, and inspire your team toward achieving sales goals while delivering exceptional customer service.

Responsibilities

• Build and develop a well-rounded team of Assistant Managers and Sales Associates.
• Train and coach employees on policies, procedures, and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for direct Store Associates and Store Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Perform other duties as assigned.

Requirements

• 2+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Ability to work well with others in a fast-paced, commission sales environment.
• Openness to learning and growing independently and from feedback.
• Lead with a positive attitude and contagious enthusiasm.
• Detail-oriented and highly organized.
• Sense of design: ability to put together various styles, colors, and textures.
• Basic mathematical and computer skills.
• Ability to read, write, and speak in English.
• Previous experience in a related field preferred.

Benefits

• Competitive pay with unlimited earning potential.
• Individual career growth opportunities and excellent training.
• Competitive and comprehensive benefit package.
• HSA employer contributions.
• 401(k) plan with employer matching.
• Team-focused work environment.