Store Manager

About the role

The Store Manager is a key leader within the US Commercial team responsible for driving store performance, developing a high‑performing team, and delivering an exceptional customer experience. This role leads daily store operations with a strong focus on sales growth, profitability, operational excellence, and team development in the Fort Worth, TX area.

Responsibilities

• Lead daily store operations to achieve sales, profitability, customer service, and operational goals.
• Recruit, train, coach, and develop store team members to build a high‑performing team and support career growth.
• Schedule employees, manage labor costs, and ensure appropriate staffing levels.
• Coach associates on selling techniques, product knowledge, and upselling strategies to drive premium product adoption.
• Partner with Sales Representatives and leadership to grow business through customer outreach, sales calls, and prospect development.
• Deliver an exceptional customer experience through strong service standards, customer engagement, and issue resolution.
• Manage inventory levels, product availability, ordering, and inventory accuracy.
• Maintain merchandising standards, product presentation, and store organization.
• Oversee cash handling, POS processes, and daily financial reporting.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Analyze sales performance, financial results, and store scorecards to make informed business decisions.
• Develop and execute local sales and marketing initiatives aligned with company strategies.
• Collaborate with regional and operational leaders to achieve business objectives.

Qualifications

• 1–3 years of retail store experience required.
• High school diploma or equivalent required.
• Previous retail management or outside sales experience preferred.
• Strong leadership, coaching, and customer service skills.
• Ability to analyze financial data and make business decisions.
• Paint, coatings, or related product knowledge preferred.
• Ability to work flexible hours and shifts (minimum 45 hours per week).
• Valid driver’s license required.
• Ability to lift up to 80 pounds occasionally and 40–60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching.
• Proficiency with Microsoft Office Suite and internet‑based applications.

Success Factors

• Strong understanding of customer needs and market opportunities.
• Proven ability to drive sales results and achieve business goals.
• Ability to motivate, coach, and develop a team.
• Strong operational and financial acumen.
• Positive, energetic, and adaptable approach in a fast‑paced environment.
• Ability to build trust, promote teamwork, and drive continuous improvement.

Applicants must be authorized to work in the U.S. without employment‑based visa sponsorship (now or in the future).

Benefits

• Health
• Dental
• Life
• Retirement Plan (401k)
• Paid Vacation & Holidays
• Employee Assistance Program (EAP)
• Disability/Leave
• Other voluntary benefit offerings (actual offerings confirmed at the time of hire)