Store Manager

Role Overview

Responsible for managing store operations, staffing, and employee performance to ensure effective implementation of processes including ordering, receiving, stocking, and sales.

Key Responsibilities

• Recruit, hire, train, evaluate, and retain qualified employees, ensuring proper staffing and compliance with labor laws.
• Communicate performance standards, safety protocols, and conduct regular meetings to promote a secure environment.
• Oversee store opening and closing activities, including personally opening or closing the store as needed.
• Analyze operating statements to identify sales trends, control expenses, and manage inventory levels.
• Ensure merchandise presentation aligns with company standards, including signage and product pricing.
• Maintain inventory accuracy, control damages, markdowns, and implement security policies.
• Lead customer service initiatives, ensuring a positive shopping experience and store cleanliness.
• Adhere to company policies, complete necessary documentation, and ensure staff compliance.

Qualifications & Skills

• Ability to interpret documents, perform calculations, and handle cash procedures.
• Knowledge of inventory management, merchandising, and safety practices.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Experience in retail management and recruiting preferred; high school diploma or equivalent is desirable.
• Ability to lift up to 40 pounds regularly, with occasional lifts up to 55 pounds, and perform physical tasks such as bending, standing, and climbing.

Competencies & Environment

Demonstrates leadership aligned with company values, supports team development, maintains store safety, and provides excellent customer service in a fast-paced setting. May involve frequent walking, standing, and exposure to outside weather conditions.