Store Manager

Role Overview

Responsible for managing all store operations and staff to ensure effective implementation of processes including ordering, stocking, sales, and support.

Key Responsibilities

• Recruit, hire, train, evaluate, and retain qualified employees while ensuring compliance with labor laws and company policies.
• Communicate performance expectations, conduct performance reviews, and address employee development or disciplinary needs.
• Manage store opening and closing, maintain appropriate staffing levels, and oversee daily operations.
• Analyze financial statements to identify sales trends, control expenses, and minimize shrinkage.
• Ensure merchandise presentation, inventory accuracy, and stock replenishment meet company standards.
• Uphold cash handling, security protocols, and safety procedures to maintain store integrity.
• Deliver excellent customer service and maintain a clean, safe shopping environment.
• Follow policies, complete documentation, and ensure team adherence to operational guidelines.

Qualifications & Skills

• Ability to interpret manuals, safety rules, and procedures.
• Strong mathematical, cash handling, and inventory management skills.
• Effective communication, interpersonal, and organizational skills.
• Knowledge of recruiting, training, and legal compliance practices.
• Ability to solve problems and adapt to various situations.

Preferred Experience & Education

• High school diploma or equivalent preferred.
• Management experience in retail is advantageous.

Competencies & Physical Expectations

• Aligns with company values, fosters teamwork, and supports staff development.
• Frequent walking, standing, bending, lifting up to 55 pounds, and occasional ladder use.
• Driving to perform store-related tasks may be required.