Store Manager

About the role

We're Hiring: Store Manager at Rosa Clará (Chicago, United States). Do you love bridal fashion? Have a knack for sales and delivering excellent customer service? Then we want you to join our team! We’re looking for a passionate Store Manager to help make every client’s bridal dream come true. If you’re ready to be part of something special and help brides find the perfect dress, this is your chance! Experience in the bridal sector is essential.

Responsibilities

• Provide personalized service: You'll be the go-to expert, guiding our clients through every step of their journey—from the first consultation to the final fitting and delivery of their dress.
• Drive sales: Help us achieve our sales goals by offering tailored service that matches our clients’ needs and ensures they find the perfect dress for their big day.
• Keep things running smoothly: You’ll assist with store operations like stock management, inventory, liaising with suppliers, and making sure all alterations and fittings are on track.
• Uphold our standards: Maintain Rosa Clará’s high standards of store presentation and customer service, creating a beautiful and unforgettable experience for every client.

Requirements

• At least 3 years of experience in sales, ideally in bridal fashion or high-end retail.
• Strong English skills and Spanish is appreciated.
• Comfort with tools like Excel and digital systems.
• A proactive, team-oriented attitude, with excellent communication and negotiation skills.
• A genuine passion for bridal fashion and providing top-notch customer service.

Benefits

• A dynamic, supportive environment where you’ll work alongside a talented team.
• Competitive commissions and performance-based incentives.