Store Manager

Role Overview

Responsible for managing store operations, including staffing, inventory, merchandising, customer service, and safety protocols.

Key Responsibilities

• Recruit, train, evaluate, and retain qualified employees; ensure proper staffing levels.
• Conduct performance reviews, recommend pay raises and promotions, and address disciplinary issues.
• Open and close the store as needed, ensuring efficient daily operations.
• Analyze sales and expense data to identify business trends and opportunities for improvement.
• Manage inventory levels through ordering, cycle counts, and stock presentation according to company standards.
• Maintain accurate financial controls, cash handling, and security procedures.
• Lead customer service efforts, ensuring a positive shopping experience.
• Maintain a clean, organized, and safe store environment.
• Ensure compliance with company policies, safety standards, and legal requirements.
• Complete required documentation and reports timely.

Qualifications & Skills

• Ability to interpret manuals, safety rules, and procedures.
• Strong math skills and cash handling knowledge.
• Experience with inventory management and merchandising practices.
• Effective communication and interpersonal skills.
• Knowledge of recruiting, hiring, and employee management procedures.
• Organizational skills with attention to detail and problem-solving abilities.
• Bilingual skills (e.g., Spanish) preferred in some locations.

Experience & Education

• High school diploma or equivalent preferred.
• Management experience in retail is advantageous.

Physical & Working Conditions

• Frequent walking, standing, bending, and lifting up to 40-55 pounds.
• Use of equipment like scanners, pricing guns, and carts.
• Occasional outdoor exposure and ladder use.
• Fast-paced environment with moderate noise levels.