Store Manager

About the role

As a Store Manager, you will set the store vision and direction and act as a role model for your store team. You will drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store. You will also work to maximize sales, maintain store standards, and motivate your team.

Responsibilities

• Drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store.
• Maximize sales, maintain store standards, and motivate your team.
• Exceed customer expectations and deliver on Primark’s proposition (maximizing joy and minimum cost).
• Manage inventory, coach your teams to move product in accordance with customer demand by driving commercial excellence.
• Understand the local market by benchmarking against competitor’s products, services and practices and use insight to support strategic planning to improve store performance.
• Use all available tools to reach and exceed sales targets.
• Develop your team to build optimal stock levels, maximize visual impact, while owning the resource planning and scheduling process to deliver the right people in the right place at the right time, within agreed budgets and by managing controllable cost.

Requirements

To be successful in this role, you must have 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment.

Qualifications

• Excellent leadership and people management skills with experience in developing high performing teams and future leaders.
• Commercially astute, ability to analyze reports and guide teams to improve commercial performance.
• A true leader, able to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm.
• Demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs.
• Strong planning and organizational skills and ability to work to agreed timescales.
• Effective communication skills, both oral and written, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Ability to provide amazing customer service in English, including being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Skills

• Leadership and people management skills.
• Commercial acumen and report analysis.
• Engagement and influence abilities.
• Customer service and store standard maintenance.
• Planning and organizational skills.
• Effective communication in English.

Benefits

Competitive benefits and work-life balance are provided. Onboarding in other U.S. trading areas is included.

Pay

The pay range for this role is: $111,280 - $131,040

Schedule

Details on the schedule are not specified in the job description.

Benefits

Details on the benefits are not specified in the job description.