Store Manager

About the role

As a Store Manager at Petro Serve USA, you will lead daily operations to deliver a great customer experience while achieving sales and profitability goals. You’ll inspire, coach, and develop your team to ensure smooth store operations and a welcoming environment for every guest. Our Store Managers are hands-on leaders who set the tone for outstanding service, ensure safety and cleanliness standards, manage inventory and merchandising, and drive a culture of accountability, respect, and teamwork.

Key Responsibilities

• Exhibit leadership qualities and foster teamwork among all employees
• Delegate tasks and responsibilities to develop staff and encourage their individual strengths
• Recruit, interview, hire, train, and schedule all store personnel
• Promote a friendly, enthusiastic atmosphere between employees and customers
• Maintain store appearance to meet company standards of cleanliness, organization, and merchandising
• Monitor and manage store inventory, ordering, receiving, and stock rotation
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Monitor sales and expenses to meet financial goals and drive profitability
• Hold employees accountable, including providing coaching, feedback, and when necessary, disciplinary action or termination
• Model exceptional customer service by engaging with customers, resolving concerns, and promoting loyalty

Preferred Qualifications

• At least 1 year of retail management experience (convenience store or similar industry preferred)
• Strong leadership and team-building skills
• Excellent communication and interpersonal abilities
• Customer-focused mindset with a passion for delivering outstanding service
• Ability to handle multiple priorities in a fast-paced environment
• Basic computer skills for point-of-sale systems, scheduling, and inventory

Why Work for Petro Serve USA?

• Locally owned, community-focused company
• Commitment to promoting from within
• Supportive leadership and training resources
• A workplace that thrives on teamwork and respect
• Competitive wages and a comprehensive benefits package

Pay: Up to $60,000 per year (depending on experience) with incentive bonuses

Sign-On Bonus: $2,500

Schedule: Full-time; typically Monday to Friday, with weekend availability as needed

Benefits: 401(k) with company matching; health insurance; dental and vision insurance; paid time off; employee discounts on products and fuel; bonus pay opportunities