Store Manager

About the role

Petro Serve USA Store Managers are hands-on leaders responsible for the overall performance of their location. You'll lead your team, oversee daily operations, maintain company standards, and manage the store with a focus on customer service, sales, profitability, and employee development. Successful Store Managers lead by example, communicate expectations clearly, hold their teams accountable, and create a positive environment for both employees and customers.

Responsibilities

• Lead all aspects of daily store operations and ensure company standards are consistently met.
• Recruit, interview, hire, train, schedule, coach, and develop store employees.
• Set clear expectations, delegate responsibilities, and hold employees accountable for performance.
• Build a positive team environment focused on customer service, teamwork, and respect.
• Provide prompt, friendly service and resolve customer concerns professionally.
• Maintain high standards for store cleanliness, appearance, organization, and merchandising.
• Manage inventory, ordering, receiving, stocking, and product rotation.
• Monitor sales, expenses, labor, and other key performance measures to achieve store goals.
• Identify opportunities to increase sales, control costs, and improve store performance.
• Ensure compliance with company policies, safety procedures, and applicable regulations.
• Address employee performance issues through coaching, corrective action, and other appropriate measures.
• Communicate effectively with District Management and other company departments.
• Perform other duties as needed to support successful store operations.

Qualifications

• Previous retail management or supervisory experience preferred; convenience store experience is a plus.
• Strong leadership, communication, and team-building skills.
• Ability to coach employees, provide feedback, and hold team members accountable.
• Customer-focused with strong problem-solving and decision-making skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and time-management skills.
• Basic computer skills and ability to learn point-of-sale, scheduling, inventory, and other company systems.
• Flexible availability based on the needs of the store.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Employee Discounts on Products and Fuel
• Incentive Bonus Opportunities
• $2,500 Sign-On Bonus

Pay

Up to $60,000 per year, depending on experience, with incentive bonus opportunities.

Schedule

Full-Time. Typically Monday through Friday, with flexibility to work evenings, weekends, and other hours as business needs require.