Store Manager

About the role

The Store Manager role is a senior member of the retail team reporting directly to the Head of U.S. Retail. The position involves delivering agreed sales strategy, retail profitability, and brand vision objectives within Orlebar Brown's retail stores.

Responsibilities

• Hire, train, and retain a sales team and assistant manager in partnership with the management team.
• Drive sales through a brand-led and focused KPI culture.
• Partner with the management team to build and maintain a highly effective sales team.
• Maintain operational competency, including store banking, cycle counts, scheduling, processing of shipments.
• Ensure all aspects of loss prevention are considered and observed across the teams.
• Maintain security of shop premises, stock, and all shop monies.
• Execute Visual Merchandising (VM) according to company guidelines, implement window sets.
• Communicate product needs and report on performance.
• Maintain stock levels in the shop to ensure adequate stock levels in order to drive sales.
• Ensure the team and store are looking its best at all times.

Requirements

• Proven experience building, coaching, and developing a team.
• Excellent communication skills, both verbal and written.
• Experience in high-end retail and familiarity with the menswear market and luxury goods.
• The ability to create and drive sales/footfall during quieter periods.
• Experience in building client bases and client books.
• Computer skills, the ability to report across Excel, Word, comfortable with register and back office systems.
• Natural planning skills.
• A real attention to detail.
• Enthusiastic and enjoy your work.
• A practical multi-tasker, who can focus on the detail whilst never losing sight of the bigger picture.

Qualifications

• Minimum 3 years of related experience.
• Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 15 lbs-25 lbs.
• Ability to stand for extended periods of time.