Store Manager
O'Reilly Auto Parts · Essex, VT · 1 mo ago
Full-time
Compensation Pay Range: $62,000.00 – $75,778.00. The actual hourly rate will equal or exceed the required minimum wage for the job location. Additional compensation may include annual, quarterly performance payments or premiums, which can vary based on schedule, facility, season, or specific work performed. Multiple premiums may apply when applicable criteria are met.
Responsibilities
- Maximize sales by directing team members to provide prompt, courteous, and professional customer service.
- Solicit orders, sell company products, and represent the company in accordance with company policies.
- Maintain and grow the customer base, increase sales volume at assigned accounts, review customer needs to gain market share, and solicit both stocking‑type business and daily needs/equipment sales.
- Communicate with and coordinate sales call efforts with the Territory Sales Manager.
- Supervise all store team members and collaborate with the District Manager on recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging staff.
- Develop and post work schedules each pay period using scheduling and timekeeping recommendations based on sales and payroll forecasts.
- Review team member timecards for clocking accuracy and correct missed punches daily.
- Ensure continuous skill improvement for all team members through company training on policies, procedures, customer service, computer operations, catalogs, sales, and safety.
- Work with the Sales and Pricing Departments (with district manager assistance) to establish pricing levels for professional customers.
- Maximize gross profit on outside purchases.
- Monitor non‑competitive price overrides and price matches to ensure policy compliance, profitability, and prevent discount abuse.
- Maintain store organization and operation in accordance with all company policies and procedures.
- Communicate any new company information to all team members as necessary.
- Implement planogram changes and merchandising plans as outlined.
- Provide the Inventory Control Department with accurate and timely stock‑adjustment recaps.
- Handle daily store accounting functions—including sales reports, bank deposits, cash drawers, and check processing—to ensure maximum efficiency for the store, corporate, and distribution center.
- Monitor charge accounts, address past‑due situations promptly, and keep the Territory Sales Manager and credit department informed of problem accounts.
- Implement loss‑prevention procedures across vulnerable areas such as billing, cash refunds, credit and stock transfers, core and warranty processes, key control/safe combinations/alarm codes, and shoplifting prevention.
- Ensure store vehicles are clean, well‑maintained, and inspected daily/monthly.
- Report property or building needs via the Maintenance and Repair System (MARS) or to the District Manager.
- Attend the Annual Managers' Conference.
- Perform all other duties as assigned.
Requirements
- Sales Specialist Training, Assistant Manager Certification, Manager Development Program module.
- Strong verbal and written communication skills.
- Well‑organized with the ability to prioritize effectively and manage time efficiently.
- Knowledge of automotive parts, equipment, and systems.
- Desired: Fluency in multiple languages (Spanish highly desired).
- Certified Parts Professional certification; ASE certification.
Benefits
- Competitive wages & paid time off.
- Stock purchase plan & 401(k) with employer contributions starting day one.
- Medical, dental, & vision insurance with optional Flexible Spending Account (FSA).
- Team member health and wellbeing programs.
- Tuition educational assistance programs.
- Opportunities for career growth.