Store Manager

About the role

At Lori’s Gifts, our mission is to bring comfort, joy, and inspiration to hospital guests and staff through compassionate service and meaningful products. As a Store Manager, you will lead with integrity, foster a culture of care, and ensure every guest experience reflects our values. We believe in compassion, integrity, and service. Our stores are safe spaces where guests find comfort during challenging times. We are committed to ethical leadership, respectful collaboration, and continuous improvement.

Responsibilities

• Lead and motivate a sales-driven team to achieve performance goals.
• Build positive relationships with hospital partners and respond to feedback with professionalism.
• Recruit, train, and develop team members to deliver exceptional service.
• Manage inventory, merchandising, and promotional activities to maximize sales.
• Ensure operational excellence through scheduling, compliance, and daily procedures.
• Address customer concerns with empathy and resolve issues promptly.
• Uphold safety, security, and company standards at all times.

Qualifications

• Minimum 2 years of retail experience, including 1 year in a supervisory or management role.
• High school diploma or equivalent; college degree preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Regular and predictable attendance is an essential requirement.
• Capable of lifting up to 30 lbs and standing for extended periods.
• Experience in specialty or big-box retail is a plus.

Benefits

• Health and prescription benefits
• Paid time off
• Legal and commuter benefits
• Generous employee discounts

Pay

Salary: 20-22