Store Manager

About the role

We are seeking a full-time Store Manager to join our team. The ideal candidate is enthusiastic, energetic, friendly, and hard-working.

Responsibilities

• Provide and train staff on exemplary selling and customer service.
• Improve store productivity and profitability.
• Serve as a role model of best-practice retail execution.
• Ensure customers receive product recommendations and solve issues.
• Focus on sales, service, and relationship-building.
• Lead, influence, and develop a team that thrives, achieves, and connects with customers.
• Collaborate, innovate, and lead as a team member.
• Translate the brand in a natural, organic, and local way.
• Manage all daily store operations and other opportunities/projects as requested.
• Execute in-store events and services with the local community as a center point.

Requirements

• Minimum of one (1) year of prior retail management experience, including sales, and/or customer service.
• Absolutely must be 18 years of age or older.
• Must be able to close the store a minimum of one (1) time per week, and work a minimum of four (4) weekend shifts per month.
• Ability to work a flexible schedule that meets the needs of the business, including but not limited to events, business meetings, holidays, evenings and weekends.
• Strong leadership skills.
• Strong customer-focused engagement and consultative selling skills.
• Ability to communicate effectively with customers and employees.
• Strong sense of urgency, flexibility, and willingness to adapt to change.
• Ability to both give and receive feedback and take action when appropriate.
• Proficiency and comfort using a computer and other technology.
• Desire and ability to learn the business.
• Ability to have access to store cash and products assets and maintain accurate records and/or deposits.
• Ability to train new store employees and work closely with store management to understand new policies, operational changes, and/or training initiatives.

Qualifications

• High school diploma or equivalent.
• Two (2) or more years of experience in (specialty) retail management preferred.

Preferred Qualifications

• High school diploma or equivalent.
• Two (2) or more years of experience in (specialty) retail management preferred.

Physical Demands

• Continuous standing/walking, pushing/pulling, lifting/carrying up to 10 pounds, utilizing fine finger movement, tactile/touch, grasping/gripping/holding with hands and/or fingers.
• Frequent bending at the waist, climbing/work at heights, kneeling and squatting, lifting and/or carrying up to 40 pounds, and reaching overhead with arms raised above shoulder height/forward reaching.
• Occasional balancing on uneven surfaces/ground, lifting and/or carrying up to 50 pounds, and driving or traveling.
• Rarely/infrequently lifting and/or carrying up to 75 pounds, or sitting/remaining in a seated position during job performance.
• Continuous communication with customers, co-workers, vendors, either in-person or over the phone, including speaking, hearing, and sight.

Employment Status

This is a regular, full-time, salaried position that is deemed “exempt” by the Fair Labor Standards Act (FLSA), and will work a minimum of 40 hours per week.