Store Manager

Position Summary

The Store Manager is responsible for the daily operations, financial performance, team leadership, and elevated guest experience of a LaMar’s Donuts and Coffee location. This is a working manager role that actively participates in: Guest service (front counter and drive thru), Beverage and food production, and Team support during peak periods. Because the Store Manager regularly performs the same duties as tipped employees, this role is eligible to earn tips while on the clock when engaged in direct customer service.

Compensation

Base Hourly Rate: $18.75 to $28.00 per hour
Bilingual Pay Differential: +$1.00 per hour for employees who speak English AND at least one additional language (besides Spanish, see below)
+$2.00 per hour for employees who speak English AND Spanish
Includes bilingual differential in regular rate calculation (as required by law)

Tips

Earn and accumulate tips while on the clock when performing direct service work.
Tips may include: Cash tips, Credit card/digital tips, Tip pool distributions (if applicable)
No tip credit taken
LaMar’s pays full hourly wage per Kansas Minimum wage laws
Tips are additional compensation

Tip Participation Rules

The Store Manager can earn tips when: Serving guests directly, Running POS/drive thru, Preparing beverages or food, Supporting team during active service
The Store Manager cannot earn tips when: Performing administrative duties: Scheduling, Hiring, Payroll, Inventory planning, Office/admin work

Core Responsibilities

• Operations Leadership - Manage all daily store operations, ensure compliance with: Health and safety regulations, Food safety standards, Brand SOPs, Maintain luxury level store presentation, Revenue and Profitability - Drive store toward $2M $4M+ annual revenue targets, Manage: Labor %, Food cost %, Sales performance, Execute upselling and premium product strategies
• Team Leadership and Development - Hire, train, and develop staff, Maintain compliance with: Kansas labor laws, Equal Pay Act, Anti discrimination policies, Lead by example as a working manager
• Scheduling and Labor Management - Build efficient schedules aligned with sales, Ensure legal compliance for: Breaks, Overtime, Wage laws
• Guest Experience (Fast Luxe Standard) - Deliver elevated hospitality experience, Resolve issues immediately, Maintain: Speed, Accuracy, Professionalism
• Production and Quality Control - Oversee: Donut production, Beverage program, Food consistency, Maintain premium quality standards, Inventory and Supply Chain Execution - Manage ordering and inventory, Reduce waste and shrinkage, Ensure vendor compliance

Required Qualifications

• 2 5+ years of restaurant, café, or retail management experience
• Experience managing hourly teams
• Strong operational and financial understanding
• Ability to work in high volume environments
• Food Safety Certification (or ability to obtain)

Preferred Qualifications

• Coffee/specialty beverage experience
• Bakery or donut production experience
• Drive thru operations experience
• Franchise system experience

Key Competencies

• Leadership and accountability
• Financial discipline
• Guest first mindset
• Attention to detail
• Ability to work in fast paced environments
• Work Environment and Physical Requirements - Standing for extended periods (12 14(+) hours), Lifting up to 50 lbs, Early morning shifts (2:00 4:00 AM production), Fast paced, high volume setting

Schedule Expectations

Full time (35 45+ hours/week)

Must be available: Early mornings, Weekends (Saturday and Sunday), Required Holidays

Equal Opportunity and Pay Equity Statement

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.