Store Manager

Position Summary

The Store Manager is responsible for the daily operations, financial performance, team leadership, and elevated guest experience of a LaMar’s Donuts and Coffee location. This is a working manager role that actively participates in: Guest service (front counter and drive thru), Beverage and food production, and Team support during peak periods. Because the Store Manager regularly performs the same duties as tipped employees, this role is eligible to earn tips while on the clock when engaged in direct customer service.

Compensation

• Base Hourly Rate: $19.75 to $29.00 per hour
• Bilingual Pay Differential: +$1.00 per hour for employees who speak English and at least one additional language (besides Spanish)
• +$2.00 per hour for employees who speak English and Spanish
• Overtime Paid at 1.5x hourly rate for all hours worked over 40/week
• Includes bilingual differential in regular rate calculation (as required by law)

Tips

• Earn tips when: Serving guests directly, Running POS/drive thru, Preparing beverages or food, Supporting team during active service
• Cannot earn tips when: Performing administrative duties: Scheduling, Hiring, Payroll, Inventory planning, Office/admin work

Break and Meal Periods

• 10 minute paid rest break for every 4 hours worked
• 30 minute unpaid meal period for shifts over 5 hours

Core Responsibilities

• Operations Leadership: Manage all daily store operations, ensure compliance with: Health and safety regulations, Food safety standards, Brand SOPs, Maintain luxury level store presentation, Revenue and Profitability, Drive store toward $2M $4M+ annual revenue targets, Manage: Labor %, Food cost %, Sales performance, Execute upselling and premium product strategies
• Team Leadership and Development: Hire, train, and develop staff, Maintain compliance with: Nebraska labor laws, Equal Pay Act, Anti discrimination policies, Lead by example as a working manager, Scheduling and Labor Management, Build efficient schedules aligned with sales, Ensure legal compliance for: Breaks, Overtime, Wage laws
• Guest Experience (Fast Luxe Standard): Deliver elevated hospitality experience, Resolve issues immediately, Maintain: Speed, Accuracy, Professionalism, Production and Quality Control, Oversee: Donut production, Beverage program, Food consistency, Maintain premium quality standards, Inventory and Supply Chain Execution, Manage ordering and inventory, Reduce waste and shrinkage, Ensure vendor compliance
• Administrative Duties: Timekeeping and payroll approvals, Hiring and onboarding, Performance management

Required Qualifications

• 2 5+ years of restaurant, café, or retail management experience
• Experience managing hourly teams
• Strong operational and financial understanding
• Ability to work in high volume environments
• Food Safety Certification (or ability to obtain)

Preferred Qualifications

• Coffee/specialty beverage experience
• Bakery or donut production experience
• Drive thru operations experience
• Franchise system experience