Store Manager
About the role
To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.
Responsibilities
- Meet and exceed store and personal sales goals and standards of performance
- Recruit, interview, and hire high-caliber employees with in-store needs
- Train and develop a successful sales team
- Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
- Conduct monthly performance reviews
- Navigate and recognize talented staff and develop them for growth within the company
- Supervise and manage all aspects of daily store operations
- Supervise and manage all aspects of Loss Prevention practices
- Plan weekly staffing schedules in compliance with schedules policy
- Provide a fun, full service experience to all customers
- Resolve customer issues effectively
- Complete bank deposits
Requirements
- Prior retail management experience preferred
- 1–2 years retail sales experience
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Willingness to learn
- Completion of all training programs leading up to Manager in Training position or equivalent training
- Able to work 45 hours per week
- Able to work night and weekend shifts
- Able to climb, reach, bend, and lift up to 50 pounds
- Able to stand for long periods of time
- Must be at least 18 years of age
Qualifications
- Completion of all training programs leading up to Manager in Training position or equivalent training
Skills
- Strong leadership and communication skills
- Ability to handle multiple tasks simultaneously
- Customer service orientation
- Problem-solving abilities
Benefits
Check out the following website for more information on all our awesome benefits: www.journeys.com/careers
Pay
The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com.
Schedule
Ability to work night and weekend shifts.
Pre-application Disclosures
Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email accommodation@genesco.com or call (615) 367-7467. Genesco’s employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.