Store Manager

About the role

Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.

Primary Responsibilities

• Customer Service
  • Model, coach, and hold team accountable for outstanding customer service.
  • Engage with both associates and customers to enhance interactions.
  • Conduct store walkthroughs for pricing/signing accuracy.
• Sales
  • Analyze sales and expense data to identify opportunities.
  • Communicate business objectives and performance to the team.
  • Strategically drive sales through store walkthroughs and leadership interactions.
  • Improve store consistency around key performance metrics.
  • Participate in peer group discussions to address business trends.
• Team Development
  • Provide in-the-moment coaching for associates.
  • Maintain performance notes and take action on performance gaps.
  • Enhance each leader's execution abilities and team development.
  • Utilize recognition and rewards to reinforce positive behaviors.
  • Motivate associates/teams to align with the company's strategy.
• Specialty Businesses
  • Lead Salon Manager/Beauty Manager/Supervisors and engage related teams.
  • Analyze sales and expenses to drive performance and improvements.
• Performance Standards
  • Support shrink and safety initiatives.
  • Consistently meet established performance standards, including sales, service, profit, productivity, and attendance.

Core Competencies

• Prioritizes Customer – Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being.
• Takes Accountability – Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
• Produces Results – Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
• Works Collaboratively – Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.

Requirements

• Minimum of 5 years retail leadership experience.
• Bachelor’s degree or equivalent work experience.

Benefits

• Eligible for bonus under the Management Incentive Plan.
• Competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match.
• Associate discount on merchandise at all Catalyst Brands stores.
• Eligible associates receive eight paid holidays during the calendar year.

Pay

USD $63,700.00 – USD $91,000.00 /Yr.