Store Manager
Home Choice Stores · Detroit, MI · 4 wk ago
Customer Service$57k/yrFull-time
Minimum starting salary: $56,700 – $70,875 per year.
Schedule
- Full-time, consistent schedule
- Sundays off (store closed)
- Weekly pay
Benefits
- Paid time off
- Medical, dental, and vision insurance
- Life insurance, including spouse/dependent coverage
- Short-term and long-term disability
- Flexible Spending Accounts (FSA)
- 401(k) savings plan with company match
- Legal insurance
- Identity theft protection plan
- Health Savings Account (HSA)
- Hospital indemnity, critical illness, and accident insurance
- Limited Purpose Plan
Responsibilities
- Provide underserved customers access to high-quality goods that enhance their quality of life.
- Sales: Set daily and weekly sales goals, oversee and direct coworkers’ sales activities, approve rental agreements, and monitor sales performance measured by revenue and growth.
- Account Management: Oversee collections activities, follow up on accounts requiring manager intervention, approve customer commitments, and ensure compliance with collections procedures.
- Leadership: Achieve profit goals by managing store resources, ensuring compliance with company policies, controlling expenses, overseeing inventory, product ordering, pricing, and cash handling, and resolving customer complaints.
- Coworker Management: Train and develop coworkers, schedule daily activities, staff and recruit for the store, maximize coworker retention, reduce turnover, and ensure exceptional customer service.
Requirements
- 3–5 years of retail/management experience
- Completion of Rent-A-Center’s Store Manager Development Program
- Computer literacy/proficiency in store operation applications
- Valid state driver’s license and good driving record (required for driving company vehicles)
Preferred Traits
- Desire for a long-term career, not just a job
- Passion for improving customers’ lives
- Dynamic personality to drive business
- Grit and determination