Jobs · Customer Service · Michigan

Store Manager

Home Choice Stores · Detroit, MI · 4 wk ago
Customer Service$57k/yrFull-time

Minimum starting salary: $56,700 – $70,875 per year.

Schedule

  • Full-time, consistent schedule
  • Sundays off (store closed)
  • Weekly pay

Benefits

  • Paid time off
  • Medical, dental, and vision insurance
  • Life insurance, including spouse/dependent coverage
  • Short-term and long-term disability
  • Flexible Spending Accounts (FSA)
  • 401(k) savings plan with company match
  • Legal insurance
  • Identity theft protection plan
  • Health Savings Account (HSA)
  • Hospital indemnity, critical illness, and accident insurance
  • Limited Purpose Plan

Responsibilities

  • Provide underserved customers access to high-quality goods that enhance their quality of life.
  • Sales: Set daily and weekly sales goals, oversee and direct coworkers’ sales activities, approve rental agreements, and monitor sales performance measured by revenue and growth.
  • Account Management: Oversee collections activities, follow up on accounts requiring manager intervention, approve customer commitments, and ensure compliance with collections procedures.
  • Leadership: Achieve profit goals by managing store resources, ensuring compliance with company policies, controlling expenses, overseeing inventory, product ordering, pricing, and cash handling, and resolving customer complaints.
  • Coworker Management: Train and develop coworkers, schedule daily activities, staff and recruit for the store, maximize coworker retention, reduce turnover, and ensure exceptional customer service.

Requirements

  • 3–5 years of retail/management experience
  • Completion of Rent-A-Center’s Store Manager Development Program
  • Computer literacy/proficiency in store operation applications
  • Valid state driver’s license and good driving record (required for driving company vehicles)

Preferred Traits

  • Desire for a long-term career, not just a job
  • Passion for improving customers’ lives
  • Dynamic personality to drive business
  • Grit and determination

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