Jobs · Customer Service · Washington

Store Manager

Home Choice Stores · Seattle, WA · 1 wk ago
Customer Service$70k/yrFull-time

Minimum starting salary range: $70,200 – $87,750 per year.

Schedule

  • Full-time employment with a consistent schedule
  • Sundays off (store closed)
  • Weekly pay

Benefits

  • Paid time off
  • Medical, dental, and vision insurance
  • Life insurance and supplemental life insurance (spouse/dependent coverage available)
  • Short-term and long-term disability
  • Flexible spending accounts
  • 401(k) savings plan with company match
  • Legal insurance
  • Identity theft protection plan
  • Health savings accounts
  • Hospital indemnity, critical illness, and accident insurance
  • Limited purpose plan

Responsibilities

  • Provide underserved customers access to high-quality goods that enhance their quality of life.
  • Sales: Set daily and weekly sales goals, oversee and direct coworkers' sales activities, approve rental agreements, and monitor sales performance measured by revenue and growth.
  • Account Management: Oversee collections activities, follow up on accounts requiring manager intervention, approve customer commitments, and ensure compliance with collections procedures.
  • Leadership: Achieve profit goals by managing store resources, ensuring policy compliance, controlling expenses, overseeing inventory and pricing, handling cash securely, and resolving customer complaints.
  • Coworker Management: Train and develop coworkers, schedule daily activities, recruit and hire staff, maximize retention, reduce turnover, and ensure exceptional customer service.

Requirements

  • 3–5 years of retail/management experience
  • Completion of Rent-A-Center’s Store Manager Development Program
  • Computer literacy and proficiency in store operation applications
  • Valid state driver’s license and good driving record (required for company vehicle use)

Preferred Traits

  • Desire for a long-term career, not just a job
  • Passion for improving customers’ lives
  • Dynamic personality to drive business growth
  • Grit and determination

This is an excerpt from the full job description; other related duties may be required.

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