Jobs · Customer Service · Kansas

Store Manager

Home Choice Stores · Hays, KS · 3 wk ago
Customer Service$46k/yrFull-time

Minimum starting salary range: $45,900 – $57,375 per year.

Benefits

  • Paid Time Off and Sundays off (stores closed)
  • Full-time employment with a consistent schedule
  • Weekly pay (companywide)
  • Award-winning culture with advancement opportunities
  • Medical, dental, and vision insurance
  • Life insurance and supplemental life insurance for employee, spouse, and dependents
  • Short-term and long-term disability
  • Flexible Spending Accounts
  • 401(k) savings plan with company match
  • Legal insurance
  • Identity theft protection plan
  • Health Savings Accounts
  • Hospital indemnity, critical illness, and accident insurance
  • Limited Purpose Plan

Responsibilities

  • Provide underserved customers access to high-quality goods that enhance their quality of life
  • Set daily and weekly sales goals, oversee and direct coworkers’ sales activities, approve rental agreements, and monitor sales performance measured by revenue and growth
  • Oversee collections activities, follow up on accounts requiring manager intervention, approve customer commitments, and ensure compliance with collections procedures
  • Monitor and achieve store profit goals by managing resources, ensuring policy compliance, controlling expenses, overseeing inventory, product ordering, pricing, and cash handling
  • Resolve customer problems and complaints quickly
  • Oversee and provide training and development for all coworkers
  • Schedule and organize daily activities and goals, staff the store, recruit and hire, maximize coworker retention, and reduce turnover
  • Manage direct reports and train for exceptional customer service

Requirements

  • 3–5 years of retail/management experience
  • Completion of Rent-A-Center’s Store Manager Development Program
  • Computer literacy/proficiency in store operation applications
  • Valid state driver’s license and good driving record (required for driving company vehicles)

Preferred Traits

  • Desire for a career, not just a job
  • Passion for improving customers’ lives
  • Dynamic personality to drive business
  • Grit and determination

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