Store Manager
Home Choice Stores · Hays, KS · 3 wk ago
Customer Service$46k/yrFull-time
Minimum starting salary range: $45,900 – $57,375 per year.
Benefits
- Paid Time Off and Sundays off (stores closed)
- Full-time employment with a consistent schedule
- Weekly pay (companywide)
- Award-winning culture with advancement opportunities
- Medical, dental, and vision insurance
- Life insurance and supplemental life insurance for employee, spouse, and dependents
- Short-term and long-term disability
- Flexible Spending Accounts
- 401(k) savings plan with company match
- Legal insurance
- Identity theft protection plan
- Health Savings Accounts
- Hospital indemnity, critical illness, and accident insurance
- Limited Purpose Plan
Responsibilities
- Provide underserved customers access to high-quality goods that enhance their quality of life
- Set daily and weekly sales goals, oversee and direct coworkers’ sales activities, approve rental agreements, and monitor sales performance measured by revenue and growth
- Oversee collections activities, follow up on accounts requiring manager intervention, approve customer commitments, and ensure compliance with collections procedures
- Monitor and achieve store profit goals by managing resources, ensuring policy compliance, controlling expenses, overseeing inventory, product ordering, pricing, and cash handling
- Resolve customer problems and complaints quickly
- Oversee and provide training and development for all coworkers
- Schedule and organize daily activities and goals, staff the store, recruit and hire, maximize coworker retention, and reduce turnover
- Manage direct reports and train for exceptional customer service
Requirements
- 3–5 years of retail/management experience
- Completion of Rent-A-Center’s Store Manager Development Program
- Computer literacy/proficiency in store operation applications
- Valid state driver’s license and good driving record (required for driving company vehicles)
Preferred Traits
- Desire for a career, not just a job
- Passion for improving customers’ lives
- Dynamic personality to drive business
- Grit and determination