Store Manager
Home Choice Stores · Mount Clemens, MI · 2 wk ago
Customer Service$57k/yrFull-time
Minimum starting salary range: $56,700 – $70,875 per year.
Benefits
- Paid time off and Sundays off (stores closed)
- Full-time employment with a consistent schedule
- Weekly pay (company-wide)
- Award-winning culture with advancement opportunities
- Medical, dental, and vision insurance
- Life insurance and supplemental life insurance for employee, spouse, and dependents
- Short-term and long-term disability coverage
- Flexible spending accounts
- 401(k) savings plan with company match
- Legal insurance
- Identity theft protection plan
- Health savings accounts
- Hospital indemnity, critical illness, and accident insurance
- Limited purpose plan
Responsibilities
- Provide underserved customers access to high-quality goods that enhance their quality of life
- Sales: Set daily and weekly sales goals, oversee and direct coworkers’ sales activities, approve rental agreements, monitor sales performance measured by revenue and growth
- Account Management: Oversee collections activities, follow up on accounts requiring manager intervention, approve customer commitments, and ensure compliance with collections procedures and practices
- Leadership: Achieve store profit goals by managing resources, ensuring policy compliance, controlling expenses, overseeing inventory, product ordering, pricing, cash handling, and store security; resolve customer complaints quickly
- Coworker Management: Train and develop coworkers, schedule daily activities and goals, staff and recruit for the store, maximize coworker retention, reduce turnover, and train for exceptional customer service
Requirements
- 3–5 years of retail/management experience
- Completion of Rent-A-Center’s Store Manager Development Program
- Computer literacy/proficiency in store operation applications
- Valid state driver’s license and good driving record (required for company vehicle use)
Preferred Traits
- Desire for a career, not just a job
- Commitment to improving customers’ lives
- Dynamic personality to drive business
- Grit and determination