Jobs · Customer Service · Michigan

Store Manager

Home Choice Stores · Mount Clemens, MI · 2 wk ago
Customer Service$57k/yrFull-time

Minimum starting salary range: $56,700 – $70,875 per year.

Benefits

  • Paid time off and Sundays off (stores closed)
  • Full-time employment with a consistent schedule
  • Weekly pay (company-wide)
  • Award-winning culture with advancement opportunities
  • Medical, dental, and vision insurance
  • Life insurance and supplemental life insurance for employee, spouse, and dependents
  • Short-term and long-term disability coverage
  • Flexible spending accounts
  • 401(k) savings plan with company match
  • Legal insurance
  • Identity theft protection plan
  • Health savings accounts
  • Hospital indemnity, critical illness, and accident insurance
  • Limited purpose plan

Responsibilities

  • Provide underserved customers access to high-quality goods that enhance their quality of life
  • Sales: Set daily and weekly sales goals, oversee and direct coworkers’ sales activities, approve rental agreements, monitor sales performance measured by revenue and growth
  • Account Management: Oversee collections activities, follow up on accounts requiring manager intervention, approve customer commitments, and ensure compliance with collections procedures and practices
  • Leadership: Achieve store profit goals by managing resources, ensuring policy compliance, controlling expenses, overseeing inventory, product ordering, pricing, cash handling, and store security; resolve customer complaints quickly
  • Coworker Management: Train and develop coworkers, schedule daily activities and goals, staff and recruit for the store, maximize coworker retention, reduce turnover, and train for exceptional customer service

Requirements

  • 3–5 years of retail/management experience
  • Completion of Rent-A-Center’s Store Manager Development Program
  • Computer literacy/proficiency in store operation applications
  • Valid state driver’s license and good driving record (required for company vehicle use)

Preferred Traits

  • Desire for a career, not just a job
  • Commitment to improving customers’ lives
  • Dynamic personality to drive business
  • Grit and determination

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