Store Manager

ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS

• Leadership and Management
  • Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
  • Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well kept based on Company standards.
  • Schedule employees within Company guidelines to maximize customer service and maintain site image.
  • Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
• Site Relationships
  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image within the neighboring community.
• Training and Development
  • Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
  • Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
  • Train all employees on safety procedures and promote safety awareness.
• Communication
  • Develop ways and means to ensure that all employees receive proper communication in a timely manner.
  • Establish periodic on-going communication meetings with all site employees and the Market Manager.
• Organizing and Planning
  • Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
  • Organize and maintain all site files and manuals.
  • Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
  • Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
  • Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
• Financial Analysis
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines, as well as understand and manage merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Perform all other financial analysis necessary to maximize sales and net profits.

Working Conditions

• Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
• Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.
• Be exposed to occasional noise.
• Work with a minimum of direction and supervision.
• At all times work as an effective manager, supervisor and leader.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.