Store Manager

Reports to: District Manager
Supervises: Co-Manager, Assistant Manager, Key Holder, and Store Associates

Responsibilities

• People Development
  • Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
  • Set annual goals, administer performance reviews, and develop all direct reports.
  • Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.
• Customer Experience
  • Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
  • Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions.
  • Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
• Drive Sales & Profitability
  • Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
  • Create and execute strategies to maximize store sales and control expenses.
• Operational Effectiveness
  • Meet all payroll expectations.
  • Control company assets by meeting all loss prevention measures.
  • Execute and comply with all company policies and procedures.
• Additional Responsibilities
  • Use sound judgment when making decisions.
  • Maintain excellent communication skills.
  • Act with integrity and respect.
  • Adapt to changes required by the business.
  • Handle multiple tasks simultaneously.
  • Assume and complete other duties as assigned by the supervisor.

Requirements

• Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Store location: GUESS Factory Store 3182, 1000 Premium Outlets Drive, Suite A-5, Tannersville, PA 18372