Store Manager

About Us

Goodwill Industries of Northeast Texas is dedicated to enhancing the quality of life for individuals and families through the power of work. We provide job training, employment placement services, and other community‑based programs by selling donated clothing and household items in our retail stores.

About the Role

We are seeking a dynamic and experienced Retail Store Manager to lead our team and ensure the efficient operation of our retail store. The Retail Store Manager will be responsible for achieving sales goals, maintaining high standards of customer service, and managing store operations and staff.

Responsibilities

• Oversee daily operations of the store, ensuring smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates and assistant managers.
• Ensure exceptional customer service and address customer inquiries and complaints.
• Achieve sales targets and maximize store profitability.
• Maintain visual merchandising standards and ensure the store is clean, well‑organized, and visually appealing.
• Monitor inventory levels, conduct regular stock audits, and manage replenishment.
• Implement and enforce company policies and procedures.
• Train and develop staff to enhance their skills and performance.
• Handle administrative tasks, including scheduling, payroll, and reporting.
• Foster a positive and inclusive work environment.

Qualifications

• A valid driver’s license is required.
• Proven experience as a Retail Store Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to meet sales targets and manage a budget.
• Strong organizational and problem‑solving abilities.
• Proficiency in MS Office and retail management software.
• High school diploma or equivalent; a degree in Business Administration or a related field is a plus.

Benefits

• Teladoc
• Medical, Dental, Vision insurance
• 401(k) with company match
• Additional benefits may apply
• Paid time off and holidays