Store Manager

As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. We work hard to ensure our consumers come first, cultivating and collaborating on new ideas to bring innovative solutions to the forefront. Our team members are advocates for change and innovation, passionate about helping others achieve good health.

About the role

We are seeking a dynamic Store Manager who embodies GNC's "Live Well" philosophy—living strong, living long, and living fit. As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to customers while overseeing daily store operations, business performance, and product management. This is a full-time hourly supervisory position.

Responsibilities

• Lead, coach, and support your team to provide exceptional customer service and expert product knowledge.
• Oversee daily store operations, including business performance, product management, and merchandising according to GNC standards.
• Ensure a seamless shopping experience, including visual and operational elements, sales initiatives, and customer relationships (e.g., MYGNC Rewards).
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their potential.
• Build and manage strong teams, including recruiting, hiring, performance management, and providing ongoing feedback.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, and public gatherings to promote GNC’s mission and initiatives.

Requirements

• Ability to stand or walk for up to eight hours a day.
• Frequent reaching, bending, and twisting—below the waist and above shoulders.
• Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
• Frequently lift up to 20 pounds; occasionally lift up to 40 pounds.
• Push/pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Work in temperatures ranging from 50–85 degrees, particularly in stock room areas.
• Use of a computer up to 60% of the workday.

Schedule

• Store Managers are expected to work five (5) days / forty (40) hours per week.
• Mall and strip center store managers must work at least two nights until closing, one weekend night, and one other night.
• Strip center managers must work a full shift on Saturdays.
• Mall managers must work peak business days, including weekends (Saturday & Sunday).
• All managers must work a minimum of one full Sunday per month.
• Downtown store managers must work during lunch hours (11 AM–2 PM, Monday–Friday) and one night per week until closing if the store is open in the evening; Saturdays are not required.
• Managers must work all major U.S. holidays that the store is open.

Benefits

• Medical, dental, and vision insurance.
• Short-term and long-term disability coverage.
• Employer-paid life insurance.
• 401(k) program with 4% employer match (match begins after 1 year of service).
• Paid time off: 11 vacation days (accrued annually), 5 sick days (40 hours per year), and 8 holidays (6 floating holidays, 2 observed holidays).
• Paid parental leave: 8-week paid maternity leave / 2-week paid paternity leave.
• 30% employee merchandise discount on GNC products and 20% discount on third-party products.
• Monthly free product offers and access to the Employee Assistance Program.
• Opportunity to earn additional income through GNC's Individual Sales Incentive Plan and performance-based incentive pay for exceeding productivity expectations.