Store Manager

As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. Our team members are advocates for change and innovation, working to bring new ideas to the forefront and help others achieve their wellness aspirations.

About the role

We are seeking a dynamic Store Manager who embodies GNC's "Live Well" philosophy. In this full-time hourly supervisory position, you will lead, coach, and support your team to provide exceptional service and guidance to customers while overseeing daily store operations.

Responsibilities

• Lead and coach your team to deliver exceptional customer service and expert product knowledge.
• Oversee daily store operations, including business performance, product management, and team development.
• Ensure products are merchandised according to GNC standards while optimizing visibility and accessibility.
• Support the total shopping experience, including visual merchandising, sales initiatives, and customer relationships (e.g., MYGNC Rewards).
• Achieve and exceed personal sales and productivity goals while helping associates reach their potential.
• Build and manage strong teams, including recruiting, hiring, performance feedback, and ongoing development.
• Handle opening, closing, and operating the retail facility, including cash handling, inventory counts, and deposits.
• Represent GNC at community events, fairs, and public gatherings to promote the organization’s mission.

Requirements

• Ability to stand or walk for up to eight hours a day.
• Frequent reaching, bending, twisting, and lifting (up to 20 lbs regularly, 40 lbs occasionally).
• Repetitive hand motions and use of hands/arms for tasks such as stocking and merchandising.
• Ability to climb ladders, push/pull up to 20 lbs, and work in varying temperatures (50–85°F).
• Computer use for up to 60% of the workday.

Schedule

• Full-time role, five days/40 hours per week.
• Mall and strip center managers: at least two weeknights until closing, one weekend night, and one additional night.
• Strip center managers: full shift on Saturdays.
• Mall managers: work peak business days, including weekends (Saturday & Sunday).
• All managers: minimum one full Sunday per month and all major U.S. holidays the store is open.
• Downtown store managers: work lunch hours (11am–2pm) Monday–Friday and one evening per week if the store is open late; no Saturday requirement.

Benefits

• Medical, dental, and vision insurance.
• Short-term and long-term disability coverage.
• Employer-paid life insurance.
• 401(k) with 4% employer match (after one year of service).
• Paid time off: 11 vacation days (accrued annually), 5 sick days (40 hours/year), 8 holidays (6 floating, 2 observed).
• Paid parental leave: 8-week maternity leave / 2-week paternity leave.
• 30% employee discount on GNC products and 20% on third-party products.
• Monthly free product offers and access to an Employee Assistance Program.
• Opportunity to earn additional income through GNC’s Individual Sales Incentive Plan.