Store Manager

Since 1976, Furniture Mart USA has been more than just a furniture retailer—it’s a place where people come to build careers, not just jobs. We believe in hiring great people and giving them the tools to grow, thrive, and make a difference. If you're passionate about helping others transform their house into a home, you’ll feel right at home here too. Join a team built on trust, teamwork, and a shared commitment to excellence. Whether you're just starting out or looking to take your career to the next level, Furniture Mart USA is where your future begins. Our mission is simple: Transform houses into homes, employees into family, and customers into friends.

About the role

This isn't your average sales role—it's an opportunity to build a lasting career helping customers create spaces they love. The Store Manager provides direction and leadership, drives sales and profitability, ensures exemplary guest service, maintains visual merchandising and operational standards, recruits and develops sales associates, and meets or exceeds sales and profitability goals.

Responsibilities

• Hiring, training (computer, sales system, product), and setting metric standards
• Managing customer relations and overseeing staffing to control overtime
• Reviewing merchandise mix for optimal sale efficiency
• Maintaining a positive work environment and fostering good communication
• Documenting issues to improve communication and training
• Providing training to ensure accurate ticket writing

Requirements

• Experience in a retail sales environment with increasing levels of responsibility and strong knowledge of general retail practices and procedures
• Demonstrated ability to lead, coach, and train others with strong communication, interpersonal, and diplomacy skills
• Flexibility to work a retail schedule including evenings, weekends, and holidays
• Computer proficiency, including MS Office products
• Strong verbal and written communication skills and excellent organizational abilities
• Ability to manage competing priorities in a fast-paced environment
• Supervisory or management experience in a retail sales or similar customer service environment
• Bachelor’s Degree in a related field

Benefits

• Paid training
• Full benefits package: Medical, Dental, Vision, Life, Disability, and Paid Time Off
• 401(k) with employer match
• Big employee and family discounts on furniture and mattresses

Pay

$70,000 - $150,000 annually (Salary + Commission Based)