Store Manager

Responsibilities

• Recruit, onboard, develop, schedule, coach, and perform manage retail staff
• Ensure the best customer experience by focusing on the team
• Oversee Retail Sales Associates (Outfitters)
• Be on the sales floor 5 days a week

Qualifications

• Available to work flexible schedule including days, evenings, weekends, and holidays
• Demonstrated leadership ability with at least 2-3 years of retail experience in a customer-facing sales setting
• Proven track record of leading by example, giving feedback, and coaching in the moment
• Experience in having hard conversations (performance, disciplinary, etc)
• Passion for coaching and developing people
• Ability to balance employee and business needs
• Passion for managing, training, and motivating employees
• Can handle administrative tasks, customer interactions, and a fast-paced environment while staying organized
• Professional and timely internal and external communication
• Develop and train staff
• Foster growth of others through recognition, coaching, and development opportunities
• Set expectations, delegate, provide tools and resources, and assist with making business decisions
• Build and maintain trust from staff and customers by using sound judgment
• Possess passion, positivity, self-motivation, and attention to detail
• Collaborative and customer-centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Create the best customer experience by building a positive staff culture with a focus on performance management and education
• Support all Fleet Feet initiatives, activities, and functions