Store Manager

About the Role

At Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! As a Store Manager, you’ll lead from the floor, energize a team, and deliver results by balancing operations, team development, and customer wow moments.

Responsibilities

• Lead with presence — be the face, voice, and pace of the store.
• Grow a powerhouse team through coaching, feedback, and celebration.
• Keep operations humming — freight flowing, zones looking sharp, and priorities clear.
• Manage labor like a boss — flex your team to match the business and stay on budget.
• Drive sales on the floor — model selling behaviors, guide your team, and ensure every customer leaves happy.
• Create a culture people want to be part of — positive, fun, and high-performing.
• Pivot when needed — handle fast changes with ease.
• Show up with integrity and own the outcomes.

Qualifications

• 5–10+ years of leadership experience where you’ve led teams and delivered results.
• Experience managing a store or large department — retail preferred but not required.
• Promotion from assistant or co-manager roles is a big plus.
• Comfort leading in fast-paced, high-volume, or high-complexity store environments.
• High School Graduate or equivalent.
• Minimum 3 years of management experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and maintain composure under pressure.
• Creative thinking.

Skills

• Talent Development: People-first and always teaching; build others up while getting things done.
• Sales Floor Presence & Execution: Lead from the floor — clear, calm, and in control (but never micromanaging).
• Strategic Agility: Stay cool under pressure and pivot like a pro when the day throws curveballs.
• Culture & Leadership Style: Bring the energy — positive vibes, high expectations, and a lot of team spirit.
• Integrity & Accountability: Mean what you say and follow through. Your team trusts you — and you trust them.

How Success Is Measured

• Sales and labor results.
• TruRating feedback and customer satisfaction.
• Store Scorecard performance.
• Team development and retention.
• Operational execution and compliance.

Work Environment

You’re out front — leading from the floor, not behind a desk. You thrive on movement, energy, and action. Your coaching moments happen in real time, and your decisions drive the day. Your impact is visible from the front door to the back room.

You’ll spend structured time planning for success through:

• Development check-ins.
• Coaching conversations.
• Labor and volume planning.
• Leveraging Five Below’s toolbox of resources and programs.

Essential Job Functions

• Frequently operate computer and printer, and occasionally operate cash register.
• Occasionally ascend/descend ladders to retrieve and put away stock.
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers.
• Frequently move across the sales floor directing associates and assisting customers, as well as to and from the stockroom retrieving and putting away merchandise.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to lift, push, or pull up to 25lbs and place/move merchandise up to a height of 5-10 feet.
• Ability to operate equipment such as ladders, pallet jacks, and handheld devices.
• Must be able to remain in a stationary, upright position for 80% of the time.
• Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws.

Benefits

• Competitive pay with bonus opportunities tied to your store’s success.
• A full benefits package — medical, dental, vision, 401(k), and more.
• Sweet employee discount so you can enjoy the fun, too.
• Real career growth — we love to promote from within and develop future leaders.
• Recognition that celebrates your wins and contributions.
• A supportive culture that values work-life balance while driving high performance.

Pay

$56,700.00 - $71,550.00 per year.