Store Manager

Role Purpose

Are you ready to lead from the floor, energize a team, and deliver results? Our Store Managers do it all. They’re the driving force behind an awesome store experience — balancing operations, team development, and customer wow moments. If you’re passionate about leading with purpose and building a high‑performing team, this role is your stage.

Key Responsibilities

• Lead with presence — be the face, the voice, and the pace of the store.
• Grow a powerhouse team through coaching, feedback, and celebration.
• Keep operations humming — freight flowing, zones looking sharp, and priorities clear.
• Manage labor like a boss — flex your team to match the business and stay on budget.
• Drive sales on the floor — model selling behaviors, guide your team, and ensure every customer leaves happy.
• Create a culture people want to be part of — positive, fun, and high‑performing.
• Pivot quickly when needed — fast changes, no problem.
• Show up with integrity and own the outcomes, always.

Desired Traits

• Talent Development: people‑first, always teaching, building others up while getting things done.
• Sales Floor Presence & Execution: lead from the floor — clear, calm, and in control (never micromanaging).
• Strategic Agility: stay cool under pressure and pivot like a pro.
• Culture & Leadership Style: bring positive energy, high expectations, and strong team spirit.
• Integrity & Accountability: mean what you say, follow through, and earn trust.

Qualifications

• 5–10+ years of leadership experience where you’ve led teams and delivered results.
• Experience managing a store or large department — retail preferred but not required.
• Promotion from assistant or co‑manager roles is a strong plus.
• Comfort leading in fast‑paced, high‑volume, or high‑complexity store environments.

Success Metrics

• Sales and labor results
• TruRating feedback and customer satisfaction
• Store Scorecard performance
• Team development and retention
• Operational execution and compliance

Work Style

• Lead from the floor, not behind a desk.
• Thrive on movement, energy, and action.
• Coaching moments happen in real time.
• Decisions drive the day; impact is visible from the front door to the back room.
• Structured time for planning: development check‑ins, coaching conversations, labor and volume planning, leveraging Five Below’s resources.

Compensation and Benefits

• Competitive pay with bonus opportunities tied to store success.
• Full benefits package — medical, dental, vision, 401(k), and more.
• Employee discount.
• Real career growth — promotion from within.
• Recognition that celebrates wins and contributions.
• Supportive culture valuing work‑life balance while driving high performance.

Minimum Qualifications

• High School Graduate or equivalent.
• Minimum 3 years of management experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi‑task.
• Creative thinking.
• Ability to maintain composure under pressure.

Essential Job Functions

• Frequently operate computer and printer, and occasionally operate cash register.
• Occasionally ascend/descend ladders to retrieve and put away stock.
• Frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Identify and follow email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Communicate and exchange information with customers face‑to‑face and by phone, as well as with managers and coworkers; provide accurate information.
• Move across the sales floor directing associates and assisting customers, and travel to/from the stockroom retrieving and putting away merchandise.
• Work a flexible schedule including days, evenings, weekends, and holidays.
• Lift, push, or pull up to 25 lb and place/move merchandise up to a height of 5‑10 ft.
• Operate equipment such as ladders, pallet jacks, and handheld devices.
• Remain in a stationary, upright position for 80 % of the time.
• Be at least 18 years old and able to perform all essential job functions in compliance with applicable laws.

Pay Range

$50,000.00 – $63,125.00