Store Manager

Talent Acquisition & People Leadership

• Full-Cycle Recruitment: Source, interview, and onboard a diverse team that reflects the Comfrt brand voice.
• Performance Management: Conduct regular performance reviews and provide consistent coaching to develop a pipeline of future leaders.
• Culture of Comfrt: Foster a positive, inclusive environment where employees feel empowered to interact with customers as "friends" rather than sales associates.

Sales Floor Management

• Maintain a constant presence to provide real-time coaching, drive immediate sales results, and ensure the brand "vibe" is upheld during every hour of operation.

Financial & P&L Ownership

• P&L Management: Take full accountability for the store’s Profit & Loss statement. Monitor controllable expenses, including labor, supplies, and shrink, to maximize bottom-line profitability.
• KPI Accountability: Drive consistent results across all key performance indicators.
• Business Strategy: Identify opportunities for growth by analyzing weekly and monthly business trends and executing strategic pivots to meet targets.

Inventory Accuracy & Operational Excellence

• Inventory Integrity: Oversee all BOH operations to ensure 100% inventory accuracy. Lead regular cycle counts and full physical inventories.
• Shrink Reduction: Implement and enforce strict loss prevention and stock handling procedures to minimize discrepancy and theft.
• Product Life Cycle: Ensure all shipments (including weighted gear up to 40 lbs) are processed and floor-ready within 24 hours. Strategically lead daily replenishment by identifying bestsellers and adjusting floor placement to maximize visibility and sales.

Visual Standards

• Maintain 100% execution of the brand’s visual directives. Ensure all mannequins, folded stacks, and hanging displays represent the "premium unplugged" sanctuary aesthetic.

Social Media & In-Store Activations

• Social Content: Lead the store in creating daily, high-energy content for TikTok/Reels to bridge the gap between our online community and our MOA physical space.
• Event Execution: Manage in-store activations and product drops that create "hype" and drive consistent foot traffic.

Qualifications

• 6+ years of retail management experience; 2+ years in high-volume operations.
• Proven experience managing a full P&L and hitting aggressive KPI targets.
• Direct experience in recruitment and talent development.
• Comfortability with social media content creation and public brand representation.
• Must be available for peak retail periods including Black Friday and the holiday season.

Compensation and Benefits

• Base Salary Range - $70,000 - $80,000 DOE
• Participation in the Comfrt Retail Bonus Program.
• Comprehensive medical, dental, and vision coverage.
• 401(k) program with company match.
• Generous employee discount on all Comfrt products.