Store Manager

About the role

Store Manager position at a retail site in Grand Prairie, Texas with flexible shift availability.

Minimum Qualifications

• High School diploma or GED preferred
• Experience in retail sales preferred
• Experience to perform the essential duties, responsibilities and working in the conditions described
• Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
• Ability to supervise and manage the functions listed in the CSR and ASM job description
• Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
• A valid driver's license and adequate transportation to/from bank and corporate management meetings
• Ability to communicate (orally and in writing) in English
• Perform other duties as assigned or delegated by his/her supervisor

Leadership and Management

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards
• Maintain a professional and supportive image among subordinates and supervisor
• Schedule employees within Company guidelines to maximize customer service and maintain site image
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees

Site Relationships

• Develop positive and professional relationships with all suppliers
• Promote excellent service and resolve customer complaints in a timely, professional manner
• Promote and ensure a safe, positive public image within the neighboring community

Training and Development

• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards
• Train all employees on safety procedures and promote safety awareness

Communication

• Develop ways and means to ensure that all employees receive proper communication in a timely manner
• Establish periodic on-going communication meetings with all site employees and the Market Manager

Organizing and Planning

• Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives
• Organize and maintain all site files and manuals
• Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly
• Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees

Financial

• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits
• Budget and forecast P&L lines, as well as understand and manage merchandise margins
• Safeguard and account for all money received and disbursed
• Perform all other financial analysis necessary to maximize sales and net profits

Working Conditions

• Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
• Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer
• Be exposed to occasional noise
• Work with a minimum of direction and supervision
• At all times work as an effective manager, supervisor and leader