Store Manager at Chefs' Toys

Position Summary

The Store Manager reports to the President of Chefs' Toys. Located in Sacramento, this is a Full-Time position operating under Operating Store Hours: Monday-Saturday 8am-5pm. The Annual Salary is $100k+, depending on qualifications and experience. Eligible for an Annual Bonus.

Essential Functions & Responsibilities

• Sales Leadership and Customer Focus: Drive sales and customer satisfaction by developing and implementing strategies to exceed store sales targets. Lead by example in client engagement and relationship building, balancing managerial duties with active selling to foster a culture of excellence.
• Establish and maintain a sales-focused environment and culture that prioritizes exceptional service, team collaboration, and high performance. Achieve personal sales goals by demonstrating customer-centric selling behaviors and contributing directly to store sales objectives. Inspire team members by modeling effective selling techniques and maintaining a customer-first mindset.
• Team Leadership and Development: Recruit, train, and develop top-selling talent to build a motivated, high-performing team. Provide ongoing coaching and create a collaborative environment that fosters growth and accountability. Set clear expectations for team members, monitor their performance, and conduct regular reviews to ensure accountability and productivity. Provide actionable feedback and implement development plans to help team members meet or exceed their goals.
• Operational Excellence: Oversee all aspects of store operations, including inventory management, scheduling, and compliance with company policies. Ensure a safe, organized, and customer-friendly environment that supports sales objectives and operational efficiency. Ensure the store’s merchandising meets company standards by adapting visual presentations and layouts to align with business needs, local market demands, and company guidelines.
• Market Insights and Financial Performance: Monitor market trends (local, and regional), competitor activities, and customer preferences to adjust strategies and maintain a competitive edge. Plan and execute initiatives to meet or exceed budgetary and profitability goals.
• Stakeholder Engagement: Build positive relationships with customers, vendors, and stakeholders, representing the store and fostering a sense of community and goodwill. Communicate effectively with leadership, providing regular updates on store performance, challenges, and opportunities.

Qualifications & Experience

• Bachelor's degree in business administration, retail management, hospitality management, or a related field, or equivalent military or practical experience.
• 6 – 8 years of progressive experience in retail management, foodservice management, or a related field, with at least 2-3 years in a leadership or managerial role.
• Strong knowledge of sales and retail or foodservice operations, including inventory management, merchandising, and customer service best practices.
• Familiarity with industry regulations and compliance standards (e.g., food safety, health and safety).
• Ability to work evenings, weekends, and holidays as required by the business needs.
• Ability to successfully pass a background check post offer acceptance.