Store Manager

About the role

As a Store Manager at Carter’s, you will lead a team to serve growing families, fostering a welcoming and inclusive environment. You will educate your team on product styles, features, and benefits, and support their career growth.

Responsibilities

• Build a talent pipeline through networking and recruiting
• Foster a positive, safe, and inclusive work environment
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in loyalty programs
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Requirements

• A minimum of 3 years of retail or related management experience leading direct reports
• A high school diploma or GED

Qualifications

• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills, including leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Skills

• Customer service and education skills
• Leadership and supervisory skills
• Ability to lift 40 pounds, bend, stoop, reach, push, and pull
• Ability to stand or walk for extended periods of time, climb up and down a ladder
• Flexibility to work days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Benefits

• Schedules that fit your life
• Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life
• Benefits and perks that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program, which helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!
• The opportunity to build skills and grow as an individual
• We provide professional and personal development to help shape your career
• Development programs to help you grow in your current role and beyond

Pay

Compensation for this position ranges from $27.50 - $36.25 per hour based on experience and location.

Schedule

You can expect availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.

Company Information

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand. We've become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.

Equal Opportunity Employer

Carter’s is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.