Store Manager

At A.F. Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK’s largest privately owned businesses, employing circa 6,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. Today, we operate at the heart of communities across the UK, with over 300 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution.

About the role

We are looking for a results-driven and community-oriented Store Manager to lead our SPAR store in Hillsborough. This is an exciting opportunity to build your career with a global brand that values innovation, quality, and exceptional customer experiences.

Responsibilities

• Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service.
• Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store.
• Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control.
• Implement and uphold visual merchandising standards to enhance the overall shopping experience.
• Build and maintain strong relationships with customers, understanding their needs and preferences.
• Implement customer service strategies to enhance satisfaction and loyalty.
• Set and achieve sales targets, actively driving initiatives to increase revenue and profitability.
• Analyse sales reports and trends to identify opportunities for improvement.
• Actively participate in local community events and initiatives to strengthen the store's ties with the community.
• Seek out partnerships and collaborations that contribute to the overall well-being of Hillsborough.
• Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters.

Requirements

• Proven experience in retail management, with a track record of success in achieving sales targets.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
• Excellent communication skills and the ability to build positive relationships with customers and the local community.
• Knowledge of retail operations, including inventory management and merchandising.
• Ability to analyse data and make informed decisions to drive business performance.
• Passion for community engagement and a commitment to making a positive impact in Hillsborough.
• UK driving licence preferred (travel to other stores may be required).
• Must be willing to undergo Post Office financial vetting.

Benefits

• Salary of up to £32,000 plus bonus potential.
• Holiday, maternity, and paternity leave and pay in excess of statutory entitlements.
• Cycle to work scheme.
• Outstanding training and development opportunities in a highly supportive and multi-diverse culture.
• Enhanced maternity and paternity pay packages.
• Flexible working hours opportunity.
• Early access to your pay through ‘EarlyPay’.
• 24/7 access to your payslips via HR/Payroll portal.
• 12.5% staff discount on fresh items and 10% staff discount on ambient products in our SPAR stores (excluding alcohol and cigarettes).
• Wellbeing support, including access to emotional support, counselling, legal, and financial advice.
• Company pension scheme (NEST).
• Company life insurance worth 1x annual salary (6x with company pension scheme).
• Extra holiday purchase scheme.
• Long service awards.
• Employee volunteering opportunities.
• Health cash plan.

Pay

£32,000 plus bonus potential.

Schedule

40 hours per week. Various shifts, including weekends.