Store Manager

Job Overview

The Store Manager reports to the Director of Baldor Retail Services. This position is Responsible for the overall operations of a retail store, including managing staff, overseeing sales, controlling inventory, ensuring customer satisfaction, maintaining financial records, and upholding company policies, all while aiming to maximize profitability and meet sales targets; requiring strong leadership, communication, and organizational skills.

Key Responsibilities

• Staff Management: Recruiting, hiring, training, supervising, and evaluating employees to ensure optimal performance and meet staffing needs.
• Inventory Control: Monitoring stock levels for both grocery and perishable items, ordering new merchandise, managing inventory to prevent overstocking or shortages, and optimizing product placement.
• Sales and Marketing: Setting sales targets, developing and implementing promotional campaigns, creating attractive displays, and analyzing sales data to identify trends.
• Customer Service: Addressing customer concerns, resolving complaints, ensuring excellent customer interactions, and promoting a positive shopping experience.
• Financial Management: Managing budgets, tracking expenses, analyzing financial reports, and making data-driven decisions to maximize profitability.
• Operational Management: Scheduling staff, assigning tasks, maintaining store cleanliness, and overseeing daily operations.
• Maintain outstanding visual merchandising standards and a welcoming store atmosphere.
• Conduct annual personnel performance appraisals, provide clear and actionable feedback and deliver constructive criticism to help staff improve.

Job Requirements

• Ability to motivate, inspire, and delegate tasks to staff effectively.
• Excellent verbal and written communication to interact with customers and staff clearly.
• Ability to identify issues, analyze situations, and make timely decisions to resolve problems.
• Passion for providing outstanding customer service and building positive customer relationships.
• Ability to prioritize tasks, manage multiple responsibilities, and maintain efficient workflow

Physical Abilities

• Hearing and speaking to exchange information.
• Dexterity of hands to perform the tasks required of the position.
• Sight to be aware of hazards and dangers found in the nature of the work.
• Regularly stand and walk for extended periods of time.
• Ability to climb, stoop, kneel, reach, push, pull, grasp, and perform repetitive motions.
• Lift, push and pull moderate to heavy objects up to 50 lbs.

Education And Experience

• Experience working in a food retail environment, preferably in a managerial position.
• Working knowledge of business development best practices.
• Entrepreneurial mindset.
• In-depth knowledge of financial planning and office management.
• Understanding of retail operations, sales strategies, and industry trends.
• Best practice of visual merchandising.
• Basic understanding of budgeting, financial reporting, and profit analysis.

Technology Skills

• Microsoft Office (Word, Excel, Teams, Outlook, Power Point,)

Work Environment

Ability to travel occasionally. Onsite 5 days per week at Manhattan, NY locations. Availability to work a flexible schedule often including evenings, weekends and holidays.

About Baldor

Since our beginnings as part of the iconic Greenwich Village retail store, Balducci’s, Baldor has upheld its original promise—to curate and deliver the finest ingredients from around the world. For more than 30 years, we have supported the food industry using cutting-edge logistics, a modern supply chain, and an unwavering commitment to service. Today, we are the trusted distribution partner for top hotels, restaurants, country clubs, hospitals, nursing homes, and culinary professionals across the region.

Benefits

• Paid Time Off: Vacation, sick time, paid company holidays & floating holidays
• Company-Paid Medical, Dental & Vision Coverage
• 401(k) Plan with Company Match
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability Coverage
• Employee discounts on Baldor products
• Commuter Benefits
• Career growth and development opportunities

Note: Benefits may vary based on position and employment status.