Store Manager

Leadership & Team Development

• Recruit, supervise, schedule, train, and develop store personnel.
• Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
• Motivate employees to excel in their roles and enhance productivity.

Communication & Customer Engagement

• Ensure clear and effective communication within the team.
• Follow up on tasks and provide timely updates.
• Address customer concerns professionally, turning complaints into compliments.

Operational Excellence & Safety Compliance

• Conduct and review all opening and closing procedures.
• Manage emergency situations and follow proper accident protocols.
• Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance.

Sales & Performance Metrics

• Drive WOW! Customer Service, creating an outstanding shopping experience.
• Maintain sales productivity, store appearance, and merchandising excellence.
• Monitor cash flow, inventory, and security control to optimize profitability.
• Analyze and reconcile Proft &Loss statements, tracking store performance.

Process & Team Collaboration

• Delegate merchandising tasks efficiently, ensuring timely completion.
• Provide performance feedback, conduct evaluations, and foster a culture of success.

What We Are Looking For

• Basic automotive parts knowledge.
• Proven leadership experience with strong communication, decision-making, and sales-driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction.
• Thrives in fast-paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements.
• Able to lift, load, and deliver merchandise with attention to safety and accuracy.
• Flexibility to work evenings, weekends, and holidays as business needs arise.

Additional Preferred Qualities

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Service Excellence (ASE) Certification preferred.