Store Manager - Allen Premium Outlet
About the role
Overview Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Store Manager to lead its Allen Premium Outlet location in Allen, Texas. The Store Manager will oversee the daily operation of the store including the overall management of the team, merchandise, and sales results. Reporting to the Regional Manager, this position is responsible for loss prevention compliance, human resources management, as well as visual merchandising presentation. The Store Manager will lead by example and deliver positive and inclusive client experiences which contribute to the overall commercial success.
About the company
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
Responsibilities
- Lead team to achieve individual and team sales targets
- Implement a culture that leverages on all KPIs
- Analyze sales figures and KPIs using available data/systems to better understand performance and sales opportunities
- Deliver excellence; strive to exceed the expectations of clients
- Drive the team to fully embrace a clienteling culture of building strong and long-term relationships with clients
- Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team
- Promote brand awareness, establish market/store presence through community engagement and store events
- In partnership with visual merchandising team, ensure store visual standards are met and maintained
- Support the Visual Team in planning and performing any necessary changes in visual environment
- Review sales frequently and take action on visual merchandising to improve sales
- Develop, train, and continuously motivate associates towards achieving and exceeding sales objectives