Store Manager - Alexandria

About the role

At Freedom, we're on a mission to make beautiful things for the home available to everyone. As our Store Manager, you'll be at the forefront of bringing this vision to life. You'll inspire a team, delight customers, and shape the future of home furnishings. Your days will be filled with creative problem-solving and developing talent through great leadership. You'll have the power to make decisions that directly impact store performance, team engagement and customer satisfaction. This role is about creating a space for your team to excel.

Why You'll Like Working Here

At Freedom, our focus is on our people. We've been certified as a Great Place to Work. You'll enjoy a competitive salary, superannuation, and quarterly bonus eligibility. Our generous incentive scheme is directly tied to your store's performance – the better your store does, the more you earn.

• Celebrate your successes at Freedom Conferences and Excellence Awards, where top performers are acknowledged companywide.
• Transform your own living space with a 25% staff discount on all Freedom products, even on sale items!
• Be part of a friendly, collaborative team that values your input and supports your growth.
• Seize exciting opportunities to move nationally with business support when career advancement prospects emerge

Responsibilities

As our Store Manager, you'll be the driving force behind your store's success. Your key responsibilities will include:

• Leading and mentoring your team to achieve their KPIs and personal goals
• Using your commercial acumen to boost profitability across sales, our interior decorator program, NPS, engagement, ATV, and strike rates
• Creating a positive, high-performance culture through regular feedback and coaching
• Overseeing day-to-day operations, including rostering, financial performance, and onboarding new team members
• Championing a safety-first mindset culture, empowering your team to proactively identify and mitigate risks

Qualifications

We're looking for a talented retail leader with:

• A proven track record in leading and motivating teams to deliver exceptional customer service
• Strong commercial acumen and a results-driven mindset that turns strategies into success stories
• A passion for interior design and home furnishings
• A commitment to fostering a workplace where everyone thrives