Store Manager 612

HB: 00612 • Gainesville, Texas (Gainesville Shopping Center) • Hourly $15.00 - $19.50 • Non-Exempt

About the role

The Store Manager oversees and is responsible for the store's sales efforts in each department and supervises the store's overall operation to ensure efficiency and profitability. They enforce, convey, and uphold the organization's policies, goals, and standards to the sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth, and represents the company's brand in appearance, attitude, and professionalism.

Responsibilities

• Drive store sales and sales goals, consistently focused on company growth.
• Manage and control the assets of the company by overseeing the designated store.
• Direct and oversee entire sales efforts in the store.
• Train and mentor store associates in sales strategies and skills.
• Stay acquainted with all aspects of the store including sales statistics, inventory, and expenses that produce profit.
• Consult and collaborate with District Sales Manager to establish and enforce policies, goals, and procedures.
• Direct staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation.
• Manage the store's payroll and schedule to meet labor goals.
• Maintain proper security for the store and partner with Asset Protection to prevent theft and lower shrink.
• Communicate with District Sales Manager regarding inventory movement and drive inventory goals and strategies.
• Follow through on all marketing and advertising plans and stay aware of customer trends.
• Keep abreast of competition and new ideas, and stay informed on community-related events to take advantage of potential opportunities.
• Provide extraordinary customer service, including helping customers during peak periods.
• Protect the company's assets and financial information by ensuring accuracy and effectiveness of internal control procedures.

Supervisory Responsibilities

• Manage subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
• Responsible for the overall direction, coordination, and evaluation of the unit.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

• Bachelor's degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience.
• 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem solve and juggle multiple tasks and priorities.
• Strong commitment to customer service.
• Strong leadership and communication skills.

Pay

Hourly $15.00 - $19.50