Store Loss Prevention Manager

Overview

DICK’S Sporting Goods is seeking a big box retail leader to oversee store loss prevention functions. The Store Loss Prevention Manager is responsible for leading Loss Prevention functions within a specific location and for partnering with Store Operations in an effort to prevent company loss.

Responsibilities

• Drive company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results.
• Network with law enforcement, loss prevention professionals, and other retailers to identify and create comprehensive case files for repeat external theft perpetrators and minimize exposure to loss and fraud.
• Support the District Loss Prevention Manager(s) by conducting awareness training, root cause analysis, and threat assessments.
• Implement, train, and coordinate all Loss Prevention best practices, including training all store associates and managers on company Loss Prevention programs to ensure compliance.
• Conduct Loss Prevention assessments/investigations, ensure the physical security of the building and Company assets, and conduct regular review of operational processes for compliance.
• Research and respond to cash over/short reporting, partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues, and conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements.
• Support the Shrink Coach in ensuring compliance of self-assessments and develop tactics for improvement as necessary.

Qualifications

• 3-5 years of Loss Prevention experience or related retail experience
• Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)
• 4-year college degree or equivalent experience preferred
• Certified Forensic Interviewer (CFI) - preferred
• Successfully pass comprehensive criminal background
• World-class customer service skill and interpersonal/communication skills
• Strong problem-solving ability and analytical skills
• Proficiency in MS Office
• Flexible availability – including nights, weekends, and holidays
• Must be able to keep confidences and consistently operate in a direct and truthful manner
• Loss Prevention Qualified (LPQ) preferred
• Loss Prevention Certified (LPC) preferred
• Certified Forensic Interview (CFI) preferred
• Advanced level of administration and technical knowledge of Loss Prevention systems and shrinkage controls
• Strong conflict management skills with the ability to work alone in stressful situations

Benefits

This position offers competitive compensation and benefits, including health insurance, retirement plans, and paid time off. DICK’S Sporting Goods is committed to fostering an inclusive and diverse workplace where all employees feel valued and empowered to reach their full potential.