Store Leader - Cary Court

What You'll Do

• Represent and communicate Warby Parker's values and philosophy to customers and team members
• Execute and improve all operational activities to meet your store's financial targets and customer experience goals
• Consistently follow company-wide processes to maintain brand consistency
• Manage daily scheduling and payroll for the entire store team
• Cook up and coordinate store events with our Marketing team
• Implement existing procedures (and create new ones!) to protect the company's inventory and assets
• Follow and enforce protocols to ensure risk management and safety
• Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
• Lead biannual performance and development reviews for each store team member
• Create an inclusive workplace culture by treating all teammates and customers with respect
• Attend company leadership trainings, including our annual Store Leader Summit

Who You Are

• Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer)
• Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
• A clear, honest, and empathetic communicator who's able to make tough decisions
• An organized, entrepreneurial go-getter-you're unafraid of taking calculated risks to deliver results
• An upbeat collaborator with strong interpersonal skills
• A resourceful problem-solver and out-of-the-box thinker when faced with challenges
• Curious and willing to question how things are done and how they could be done better
• Able to inspire your team by promoting our vision and purpose in a compelling way
• Highly interested in business, technology, and fashion
• Ready to bring fun into your workplace but willing to put in long hours when required
• Passionate about providing nothing-but-wonderful service

In Compliance With

• Local and state requirements regarding pay transparency
• City of Los Angeles Fair Chance Initiative for Hiring Ordinance
• San Francisco Fair Chance Ordinance
• California Fair Chance Act

Benefits

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• 1 Paid Holidays
• 1 Vacation day per year (after waiting period, depending on tenure and hours worked)
• Retail Savings Plan (401(k))
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear

Part-Time Employees

• Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked)