Store Key Holder - Washington Ave

About the role

Join our team at Goodwill—where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people's lives.

Job Type

Full-time

Hourly Rate

$15.25 per hour

Shift

8-hour shift, scheduled for 40-hours per week

Weekend availability

Essential Functions

• Collaborate with the Store Manager and Assistant Manager to provide top-tier customer service, maintain clean and safe facilities, and manage inventory using data-driven performance insights.
• Oversee product logistics, including sorting, pricing, stocking, and using equipment like pallet jacks, while ensuring accurate cash handling and store finance reporting.
• Train, supervise, and develop team members, assisting with day-to-day operations and conducting audits to implement improvements.

Duties and Responsibilities

• Oversee store operations, including scheduling labor, maintaining supplies, ensuring branding and security, and managing donations in accordance with Goodwill policies.
• Support team communication, hold store meetings, track statistical counts, and ensure timely completion of cash reports and daily deposits.
• Stay informed on product trends, perform janitorial tasks, and participate in Goodwill events, while maintaining punctuality and a positive customer and donor experience.

What You’ll Bring

• Ability to read, write, and communicate effectively in English, with flexibility to accommodate diverse communication styles and abilities, ensuring inclusive engagement with the public, department staff, and individuals with varying needs.
• Basic computer skills including the use of Microsoft Office products.
• Reliable transportation for travel between Goodwill sites and Goodwill auxiliaries.
• A high school diploma or equivalent preferred.

Physical Requirements/Work Environment

• The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions.
• Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull.
• The employee must be able to lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds (common items include, but are not limited to, bags of clothes/miscellaneous items, televisions, computers, sofas, kitchen appliances, bicycles and bedroom sets).
• The working environment is indoors with occasional exposure to outside temperatures, and will work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold.
• The noise level in the work environment is moderate.

Employee Benefits

• For Full-Time Employees: Competitive wages, bonus eligibility, annual merit increase eligibility, paid sick time, paid vacation days, 10 paid holidays annually, employee health clinics, dental, medical, HSA, vision, retirement plan, life insurance, student loan forgiveness eligible, employee discount, and mileage reimbursement.
• For Part-Time Employees: Competitive wages, bonus eligibility, annual merit increase eligibility, employee health clinics, retirement plan, employee discount, and mileage reimbursement.
• IL Part-Time Leave: Part-time employees are eligible for Illinois State-specific leave benefits, which may include paid sick leave, family and medical leave, or other state-mandated time off, in accordance with applicable laws and company policies.