STORE/HUMAN RESOURCES

About the role

Responsible for assisting Store Management with the execution of best practices, goals, and human resource standards established for the store. Facilitates hiring and training of new associates and newly promoted associates. Supports the store team through implementation of human resources initiatives and communications. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Display a positive attitude and promote trust and respect among associates.
• Maintain confidentiality of all sensitive associate, customer, and company information.
• Determine staffing needs based on trends and by partnering with department heads and store management.
• Initiate job requisitions and utilize the applicant tracking system to progress applications through the hiring process.
• Obtain approval for any rehires.
• Schedule, coordinate, and participate in the interview process for all applicants.
• Initiate background checks, administer drug tests, and follow up on results.
• Process new hire paperwork, update Form I-9 records, and create new hire files per company standards and regulations.
• Schedule new and promoted associates for in-store or central training.
• Coordinate and assist associates in training to ensure completion.
• Coordinate and assist department managers to assess new and promoted associate progress.
• Coordinate and assist associates with completion of online training modules.
• Conduct training classes as assigned.
• Issue, retrieve, and submit training checklists for newly hired and promoted associates.
• Assist store management with improving, maintaining, and promoting positive store morale.
• Distribute and track completion of associate performance reviews.
• Assist store management and cultural councils with associate survey action planning.
• Assist store management with the administration of associate surveys as needed.
• Maintain store-level employee and medical files to company standards; send documents for imaging as requested.
• Coordinate issuing and retrieval of policy sign-offs and “read and signs.”
• Support and promote all company programs.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions to notify store management.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
• Adhere to all local, state, and federal laws, and company guidelines.
• Perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Ability to handle stressful situations.
• Effective oral and written communication skills.
• Ability to preserve confidentiality of information.
• Demonstrates accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks.
• Proficient in Outlook, Excel, and Word with the ability to learn new computer skills and systems.
• Knowledge of basic math (counting, addition, and subtraction) and clerical skills.

Desired

• High school diploma or equivalent.
• Previous experience in human resources or training preferred.