Store - Huck's Store Manager

Job Duties And Responsibilities

• Gives all customers prompt and courteous service adhering to all Best In Class standards
• Maintains the highest level of customer service
• Handles all customer conflicts by using our method of MAKE IT RIGHT
• Increase profits to ensure the financial security of our ESOP
• Utilizes all tools and departments to ensure all programs and policies are executed
• Manages all expenses and sales to budget (or better)
• Participates in all Suggestive Selling contests by motivating Sales Associates
• General Management
• Is committed to our Vision/Mission Statement (T.H.A.N.K.S.)
• Ongoing recruiting for talented candidates for the Company
• Effectively schedules associates to meet business demands per labor planner program
• Effectively communicates with store associates, Division Manager, and the corporate office
• Follows all federal, state and local laws and ordinances pertaining to the operation of the store
• Controls variable expenses of the store
• Ensures all associates adhere to company uniform policy and provide prompt, courteous customer service
• All Store Manager checklists are performed daily
• Ensures Sales Associate checklists are performed each shift
• Ensures schedules are posted two weeks in advance, per policy
• Accounting
• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and cash loss within company guidelines
• Conducts inventories, cash audits, cigarette counts, cost and supply audits as directed by management
• Ensures all store deposits are taken to the bank daily, including weekends
• Ensures sufficient change available for use throughout all operating hours
• Ensures all required documents are sent to the store analysts
• Human Resources
• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Ensures that all associates receive breaks
• Advises division manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Commits to all training programs by working with the Trainer to ensure all associates are trained on their job duties
• Ensures all associates are properly recording all hours worked by following our “no work off the clock policy”
• Provides an environment free of any type of harassment or hostile conditions
• Complies with the Company’s Responsible Retailing policy
• Works with all associates to ensure ongoing training and development to further their careers
• Records hours worked in the workstation
• Merchandising
• Ensures all promotional signs are posted on the date assigned
• Ensures current plan-o-grams are being used
• Communicate with the District Manager for any special needs or request
• Ensures that all merchandise orders are sent properly to prevent out of stocks and maintain inventory levels as directed
• Works with DSD (Direct Store Delivery) vendors to ensure 100% in stock of product
• Monitors inventory levels at all times and communicates with the Division Manager to prevent out of stocks
• All food service areas are kept clean, and all sanitation procedures are followed
• Safety
• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs and floor dryers are used, per company policy
• Reports accidents promptly to District Manager and corporate office
• Reports all work-related injuries
• Ensures all EPA regulations are met by complying with UST (Underground Storage Tank) procedures

Requirements

• High school diploma or equivalent
• At least 2 years of retail experience
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of local laws and ordinances
• Ability to work flexible hours, including evenings and weekends

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays
• Opportunities for career advancement and professional development within a growing company
• Employee discounts for food and fuel