Store environment tm

About the role

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Deliver friendly customer service and assist customers in finding products.
• Collect and dispose of trash following approved procedures.
• Dust and damp mop floors following approved procedures.
• Move equipment and products for proper cleaning and return items to correct placement.
• Clean assigned areas using assigned materials and equipment.
• Mix water and detergents in containers to prepare cleaning solutions as specified.
• Deep clean key areas such as bathrooms, breakrooms, entry ways, and other high‑traffic zones to maintain a clean, safe environment.
• Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance.
• Seek out areas requiring cleaning and take initiative to complete tasks.
• Complete all tasks assigned by supervisor.
• Perform tasks in accordance with federal, state, and county guidelines.
• Maintain positive and respectful interactions with team members and customers, even in difficult situations.
• Project a positive image and serve as a role model for other team members.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck un‑loading, stocking, and planogram (POGs) processes.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lift heavy boxes and access high shelves using a ladder or similar equipment.
• Must be at least sixteen (16) years of age.

Skills/Qualifications

• Retail and/or cleaning experience preferred.

Benefits

• 401(k) with employer match.
• Employee Assistance Program.
• Medical, dental, and vision coverage.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts and access to partner discount programs.

For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.

Pay

Total base pay range for this position: $17.25 - $20.00