Store Driver

About the Role

A Driver at our company is responsible for safely delivering parts to professional customers, maintaining store cleanliness, and building strong customer relationships. This role involves a mix of delivery, sales, and inventory tasks to support store operations and customer satisfaction.

Responsibilities

• Pick, stage, and safely deliver parts to professional customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing insights to the CPP
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot
• General stocking, including truck stocking, back stock, and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Success Factors

• Safe driving and navigation ability
• Ability to use delivery board system
• Friendly and persuasive communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems (Back stock) and store equipment
• Sales aptitude and customer service orientation
• Ability to identify customer needs and recommend solutions

Requirements

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and leadership
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed
• Confidence in engaging customers and promoting products
• Willing to learn about new products and sales techniques
• High school diploma or equivalent
• Valid driver's license with an acceptable driving record

Preferred Qualifications

• Automotive parts experience

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job, with or without reasonable accommodation.

• Predominantly walking or standing
• Talking, hearing, and using hands and fingers to handle or feel
• Reaching with hands and arms; climbing or balancing; stooping, kneeling, crouching, or crawling
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance
• Specific vision abilities: close vision, distance vision, color vision, depth perception, and ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job, with or without reasonable accommodation.

• Primarily working inside, but occasionally outside and exposed to various weather conditions (e.g., installing batteries and wiper blades)
• Occasionally exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration
• Moderate noise level in the work environment