Store Director (Store Manager)- South Austin, TX

About the role

The Store Director (Store Manager) role at Target is a leadership position designed to help all families discover the joy of everyday life. This role involves managing a large team of hourly team members and leaders, recruiting, selecting, talent management, and talent planning across all departments of the store. Additionally, the Store Director leads a team of experts, advocates, and consultants passionate about ensuring guests get what they came for every time they shop at the store.

Responsibilities

• Cultivate a guest-centric and engaged team
• Lead a talent culture through onboarding, development, and growth of your leaders
• Drive accountability through clear expectations and consistent performance management
• Create and deliver sustainable and equitable talent strategies to fuel career progression and team growth
• Be approachable and available for your team, promoting a culture where leaders and team members can share issues and are quickly resolved
• Recruit, hire, and retain a passionate team with area-specific knowledge and expertise
• Oversee the scheduling process to ensure schedules meet business needs while providing a consistent guest experience and aligning with team member availability and desired hours
• Own and implement leadership schedules that align to guest and business needs, including weekends, mornings, evenings, overnight, and appropriate seasonal adjustments
• Model and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Invest in and follow up on personal and team training to enhance skills and capabilities, ensuring timely completion of required training
• Engage with guests when assistance is needed, greeting them and helping solve their specific needs
• Lead by thanking guests and letting them know we're happy they chose to shop at Target
• Drive a guest-obsessed culture balancing in-store and digital guest interactions to deliver on store sales goals and operational goals while ensuring the team can inform, educate, and promote the suite of benefits, features, and offerings that reward our guests and enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up, and Circle 360 same-day delivery)
• Own your store’s overall business to drive efficiency, safety, and grow sales
• Build and execute plans to run an efficient operation to fund future growth
• Lead and create a culture of executing all best practices by understanding operational shortages and establishing clear goals and expectations to hold the team accountable
• Leverage reports to understand the business and make decisions
• Manage financial accountability through following sales trends, leadership headcount guidelines, payroll management, and hourly overtime guidance, teaching the team how to understand their role in driving sales growth and total store profitability
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Build relationships that are important to the store’s community to address the most pressing local needs
• Leverage field support partners to help solve problems and drive continuous operational improvement
• Set clear priorities for the team through balancing competing priorities and demands
• Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations, and driving sustainable solutions
• Validate an instore security culture by focusing on deterrence, response, and resolution to improve physical security processes
• Validate that merchandise protection strategies across the total store are being executed according to best practices
• Address all store emergency and compliance needs
• Demonstrate a culture of ethical conduct, safety (including food safety) and compliance; lead and hold the team accountable to work in the same way

Requirements

• A 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Team leadership and engagement
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Manage conflict and lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

Qualifications

• Open to working a flexible work schedule with varying hours, days, or shifts (including nights, weekends, holidays, and other peak shopping times)
• Enjoy interacting and helping others, including guests that shop our store and fellow team members you work with
• Thrives in a fast-moving, highly active, and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success

Skills

• Interact and help others
• Work in a fast-moving, highly active, and physically demanding role
• Teamwork, flexibility, and creative problem solving
• Interpret instructions, reports, and information
• Handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
• Work in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Remain mobile for the duration of a scheduled shift (shift length may vary)
• Flexible work schedule (e.g., nights, weekends and holidays)
• Reliable and prompt attendance necessary

Benefits

Target offers comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

The pay range for this role is $106,000.00 - $212,000.00, based on several factors which vary based on position, including labor markets and in some instances may include education, work experience, and certifications.

Schedule

The role of a Store Director can provide you with the skills and experience of:

• Managing a large team of hourly team members and leaders as well as leaders of leaders
• Recruiting, selecting, talent management and talent planning across all departments of the store
• Guest service fundamentals and experience building and leading a guest first culture across the store
• Retail business financials (e.g. payroll, profit and loss) and driving sales growth
• Creating store specific strategies and managing your team to deliver results
• Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses
• Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals
• Making business decisions by assessing market competition, understanding guest insights and feedback