Store Director

Key Responsibilities

• Lead all aspects of store operations to achieve sales, labor, shrink, and profitability goals
• Own store results and drive execution of company strategies, initiatives, and priorities
• Analyze performance reports and develop action plans to address gaps
• Maintain consistent operational standards across all departments
• Serve as the final authority for store-level decisions
• Recruit, hire, train, coach, and develop store leadership and associates
• Build a strong leadership bench including ASDs, PICs, and department managers
• Conduct performance reviews, corrective action, and recognition
• Foster a positive, inclusive, and accountable culture
• Partner with HR and Labor Relations on associate matters as needed
• Ensure merchandising standards, planograms, seasonal sets, and promotions are executed properly
• Partner with department leaders to maintain in-stocks, freshness, and presentation
• Conduct regular store walks and operational audits
• Ensure departments are fully staffed and ready for business
• Drive continuous improvement in execution and productivity
• Own labor planning, scheduling, and payroll management
• Control labor costs while maintaining service levels
• Review and approve timekeeping, payroll exceptions, and staffing plans
• Monitor shrink, inventory accuracy, and expense control
• Ensure accurate financial reporting and adherence to budgets
• Ensure compliance with company policies, food safety standards, and regulatory requirements
• Maintain a safe work environment and address safety issues promptly
• Lead asset protection efforts and investigate operational or cash discrepancies
• Ensure proper handling of confidential information and personnel files
• Complete required documentation and audits timely and accurately
• Champion a customer-first culture throughout the store
• Serve as Manager on Duty as required
• Address customer concerns and escalations professionally
• Maintain strong community presence and store reputation

People Leadership & Development

• Recruit, hire, train, coach, and develop store leadership and associates
• Build a strong leadership bench including ASDs, PICs, and department managers
• Conduct performance reviews, corrective action, and recognition
• Foster a positive, inclusive, and accountable culture
• Partner with HR and Labor Relations on associate matters as needed

Operations, Merchandising & Execution

• Ensure merchandising standards, planograms, seasonal sets, and promotions are executed properly
• Partner with department leaders to maintain in-stocks, freshness, and presentation
• Conduct regular store walks and operational audits
• Ensure departments are fully staffed and ready for business
• Drive continuous improvement in execution and productivity

Labor & Financial Management

• Own labor planning, scheduling, and payroll management
• Control labor costs while maintaining service levels
• Review and approve timekeeping, payroll exceptions, and staffing plans
• Monitor shrink, inventory accuracy, and expense control
• Ensure accurate financial reporting and adherence to budgets

Compliance, Safety & Asset Protection

• Ensure compliance with company policies, food safety standards, and regulatory requirements
• Maintain a safe work environment and address safety issues promptly
• Lead asset protection efforts and investigate operational or cash discrepancies
• Ensure proper handling of confidential information and personnel files
• Complete required documentation and audits timely and accurately