Store Director (Store Manager) - Lees Summit, MO

Pay range: $106,000.00 - $212,000.00. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

Find competitive benefits from financial and education to well-being and beyond at Target Benefits.

About the Role

Working at Target means helping all families discover the joy of everyday life. You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, guests, and each other. You lead a team of experts, advocates, and consultants passionate about ensuring guests get what they came for (plus a little more) every time they shop. You take accountability in running a profitable growth business.

Skills

This role can provide you with the skills and experience of:

• Managing a large team of hourly team members, leaders, and leaders of leaders
• Recruiting, selecting, talent management, and talent planning across all store departments
• Guest service fundamentals and building a guest-first culture
• Retail business financials (e.g., payroll, profit and loss) and driving sales growth
• Creating store-specific strategies and managing teams to deliver results
• Retail business fundamentals for total store, including sales trends, inventory management, guest shopping patterns, pricing, promotions strategies, and specialty businesses
• Setting and planning total store quarterly business priorities
• Building partnerships with key partners (e.g., Assets Protection, Food & Beverage, Human Resources)
• Making business decisions by assessing market competition and understanding guest insights

Responsibilities

• Cultivate a guest-centric and engaged team by delivering guest experience commitments and driving a guest-obsessed culture.
• Hold direct reports accountable for exceptional guest experience through operations, accountability, team development, training, and recognition.
• Lead a talent culture by actively participating in the onboarding, development, and growth of your leaders.
• Drive accountability through clear expectations and consistent performance management.
• Recruit, hire, and retain a passionate team with area-specific knowledge and expertise.
• Oversee scheduling to meet business needs while aligning with team member availability and desired hours.
• Own and implement leadership schedules that align with guest and business needs, including weekends, mornings, evenings, overnights, and seasonal adjustments.
• Demonstrate and promote inclusivity by valuing diverse voices and approaches.
• Invest in personal and team training to enhance skills and capabilities.
• Drive a guest-obsessed culture balancing in-store and digital experiences to meet sales and operational goals.
• Review store guest, financial, and team metrics to identify gaps and take action to improve.
• Build and execute plans to run an efficient operation and fund future growth.
• Lead and create a culture of executing best practices and resolving operational shortages.
• Leverage reports (financial, operational, safety, food safety, team, and guest) to make informed decisions.
• Lead a culture of financial accountability through sales trends, payroll management, and teaching teams their role in driving profitability.
• Assess competition and leverage guest insights to drive business and be the destination of choice.
• Build community relationships to address local needs.
• Set clear priorities for the team through balancing competing demands.
• Own the safety culture and performance for the store by modeling and recognizing safe behaviors.
• Validate an in-store security culture focusing on deterrence, response, and resolution.
• Address all store emergency and compliance needs.
• Regularly assume store-level leadership on duty (LOD) responsibilities.
• Demonstrate a culture of ethical conduct, safety, and compliance.

Requirements

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Team leadership and engagement
• Strong cognitive skills, including problem analysis, decision making, financial, and quantitative analysis
• Ability to manage conflict and hold others accountable
• Relate well with and interact with all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance
• Capable of working in varying temperatures, humidity, and other elements
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
• Flexible work schedule (e.g., nights, weekends, and holidays) and reliable, prompt attendance